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[originaltext]M: Hello, ABC Company. What can I do for you?W: This is Jenny Bl
[originaltext]M: Hello, ABC Company. What can I do for you?W: This is Jenny Bl
游客
2024-07-11
21
管理
问题
M: Hello, ABC Company. What can I do for you?
W: This is Jenny Black from the Smith Company. Can I speak to Peter Haw?
M: Speaking.
W: Mr. Haw, I’m calling about the delivery of the printers.
M: When did you order them?
W: About a week ago. And they should have been here yesterday.
M: I’m sorry about that. Well, let’s see what can be done. Your delivery can be delivered tomorrow.
W: Tomorrow morning will be fine. So what time can we expect your truck?
M: Should we say between 10 and 11?
W: Good.
M: My apologies for the delay. Bye.
W: Bye.
选项
A、For the late payment.
B、For the damaged products.
C、For the lost goods.
D、For the delayed delivery.
答案
D
解析
Why does the man feel sorry?
本题为细节题。根据男士所说“My apologies for the delay.”(我为延期送货感到抱歉)以及整个对话内容可直接或间接地选出答案D。
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