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You are required to write a letter of COMPLAINT according to the following infor
You are required to write a letter of COMPLAINT according to the following infor
游客
2024-07-10
11
管理
问题
You are required to write a letter of COMPLAINT according to the following information given in Chinese.
以王明的名义于2006年3月26日写一封投诉信。信中应包括以下内容:
1.一周前买的型号为0500X远光牌MP3播放器,一周内效果良好;今晨一开机,无声音,显示屏也不正常;新电池,无毛病;
2.要求免费调换或退货;
3.希望尽快解决此事。
Words for reference:
MP3播放器:MP3 Player
显示屏:screen
电池:battery
退货:refund
选项
答案
March 26, 2006
To whom it may concern,
A week ago, I bought a brand-new Yuanguang MP3 Player, model number 0500X. All the week the Player has worked perfectly, but when I turned it on
解析
写投诉信必须确定自己有确实的事实依据。一封好的投诉信应该提供下列各项内容:
1.说明写此投诉信的目的;
2.不要过于概括,应具体说明特定的问题;
3.尽可能提供详细的信息数据,例如产品型号、订货单号等;
4.讲清楚你的赔偿条件或要求;
5.如果可能,将复印的收据与投诉信一并寄出。
投诉信常用表达:
1.The product has been unsatisfactory in the following aspects.产品在以下方面有缺憾。
2.I regret to inform you of the following defects.我遗憾地告知你们如下几方面的缺陷。
3.Anything you can do to solve this problem will be greatly appreciated.
您为这一问题所作的任何努力都会受到由衷的感谢。
4.We would expect a meeting with you about the situation.
有关这种情况我们希望与你们面谈。
5.I’d like a refund.我要退货。
6.I’d like to exchange this for a new one.我要调换一个新的同类产品。
7.Hoping that the matter will be dealt with as soon as possible.
希望这件事情能尽快地得到处理。
8.We are looking forward to your prompt reply.请尽早给我们答复。
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