How does the tour guide describe Los Angeles? It is ______. [br] [originaltext]

Hello, everyone, I’m Matt Jones, your tour guide. On behalf of Sunlight Tours, I’d like to welcome you all to Los Angeles. I promise. you’re going to enjoy your stay here in Los Angeles. This is [11] a beautiful city, where you can relax, sit by the beach and enjoy great meals. Tomorrow morning at [12] 9 o’clock, we’ll gather in front of the information desk at the hotel and I’ll tell you in details about our [13] travelling programs, We’re going to arrive at the hotel in just a few minutes. Please remain seated until we have come to a complete stop, A man from the hotel will be meeting us there and help you with [14] your Please, Please double check to make sure no bags have been left [15] on the bus, I hope to see you tomorrow at the information desk.
11.How does the tour guide describe Los Angeles?
12.When will the tourists meet in front of the information desk?
13.What will the guide tell the tourists tomorrow morning?
14.What will the man from the hotel help the tourists do when they arrive at the hotel?
15.Why does the tour guide ask the tourists to double check their bags?