Dear Sirs, This is the third month running that your delivery has been late

游客2024-06-24 18

问题 Dear Sirs,
This is the third month running that your delivery has been late in arriving. Our current order for stationery is already five days overdue.
We have a number of valued customers who are being put to some inconvenience. There seems to be no obvious reason why your normally prompt deliveries should become so unreliable. I would be obliged if you would look into this matter as soon as possible.
Ours is a small family business in a very parochial (狭小的) area. We depend very much upon the goodwill of our customers. I’ m sure you will appreciate the importance of this matter being cleared up at your easiest convenience.
Yours faithfully,
Grayson Brown
1) Mr. Brown writes to complain about【R1】______of the ordered goods.
2) His order for stationery has already been late for【R2】______when this letter is being written.
3) Mr. Brown feels it a pity that the【R3】______deliveries have become so unreliable.
4) According to Mr. Brown, this incident has caused【R4】______to his customers, upon whose【R5】______his small family-run business depends. [br] 【R5】

选项

答案 goodwill

解析由“We depend very much upon the goodwill of our customers．”可以得到答案。

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Dear Sirs, This is the third month running that your delivery has been late

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