What should we do first when we make mistakes? We should acknowledge it______. [

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问题 What should we do first when we make mistakes? We should acknowledge it______. [br]  
We all make mistakes in work sometimes. What should we do after making mistakes?(16)First, acknowledge the mistakes directly.(17)Don’t add to the mistake already made by ignoring it and hoping it will go away. It will make you seem like a fool. Just acknowledge that you messed up. Then apologize.(18)The words "I am sorry" can show your attitude. Offering a practical way to make up for the mistake will be the next step.(19)Thinking of a solution to make it up can leave a good impression on others. Last, do what you have said. If you have offered a way to make up, follow through quickly.(20)Or people won’t take your apology seriously next time.

选项

答案 apology

解析 本题询问的是如果我们答应做某事却没有做的话会怎样。短文最后提到,如果你提供了一个可以弥补的方法,要尽快做,否则,下次没有人会把你的道歉当回事。
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