说明:假设你是Leek Air-conditioning公司售后服务部的John Green,写一封道歉信。时间:3月17日。内容:昨天收到客户的来信,信中

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问题 说明:假设你是Leek Air-conditioning公司售后服务部的John Green,写一封道歉信。
时间:3月17日。
内容:昨天收到客户的来信,信中称新买的空调没有按照规定的时间装好。向客户道歉,因为自己看错了时间而导致该错误的发生,并承诺下周一完成安装。
注意信函格式!
Words for reference:
售后服务部after-sale department

选项

答案                                                                     March 17
Dear Sir,
    I’m John Green from after-sale department, Leek Air-conditioning Company. I’m writing to express my deep apology for the neglect of my job.
    I received your letter yesterday, which said that your newly bought air conditioner was not fixed as it was scheduled. I am terribly sorry for that. All of this is due to the fact that I misread the time. And we promise to finish the installment next Monday.
    Meantime, I sincerely apologize to you for your inconvenience caused by my mistake again.
                                                                Sincerely yours,
                                                                 John Green

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