A —Business hours J —Customer expectationsB —Customer exp

游客2024-06-19 17

问题 A —Business hours                   J  —Customer expectations
B —Customer experience                K —Customer feedback
C —Customer satisfaction survey       L —Brand experience
D —Customer retention                M—Service promise
E —Frequently asked questions (FAQ) N —Business rules
F —Service level agreement (SLA)    O —Call center
G —User error                         P —Customer loyalty
H —Big data                         Q —Quality assurance
I —First response time
Examples: (I) 首次响应时间          (B) 客户体验 [br] (       ) 客户忠诚度    (       )客户反馈

选项

答案 P，K

解析

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A —Business hours J —Customer expectationsB —Customer exp

A—BusinesshoursJ—CustomerexpectationsB—Customerexp

A—BusinesshoursJ—CustomerexpectationsB—Customerexp

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—limitedliabilityJ—unfaircompetitionB—businessscope

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

A—CashbusinessJ—modeofpaymentB—CommissionreceivablesK—dow

Whenyouarewritingbusinessletters,youneedtonoticethefollowingtips

Nexttimeyougazeoutside【C1】______acoldwinterdayandthinkhowdeade

Puttingfeelingsintowordsmakessadnessandangerlessintense,U.S.brain

IsHigherEducationaBubble?A)MycolleagueatDemocracyin

______itispossiblethatgeneshavesomeinfluence,Ifindithardtobelieve

医师注册主管部门对于符合注销注册规定情形的，应当予以注销注册，收回——。

断路器和隔离开关等开关电器的断口两侧引线带电部分之间，应满足（）的要求A.A

患者，男，61岁，戴全口义齿1周，上唇牵动时感觉疼痛，左侧咬食物时义齿不脱位，右

去年某夜，北京京广中心附近道路塌陷，次日清早许多人收到市政府发来的短信，提醒市民

已知2014年某超市与库存有关的数据为：已销售产品的成本125万元/年，库存10

一住店客人未付房钱即想离开旅馆去车站。旅馆服务员揪住他不让走，并打报警电话。客人