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Directions: For this part, you are allowed thirty minutes to write a letter of c
Directions: For this part, you are allowed thirty minutes to write a letter of c
游客
2024-06-10
4
管理
问题
Directions: For this part, you are allowed thirty minutes to write a letter of complaint to the consumers’association of the city. You should write at least 150 words, and base your etter on the situation given below:
1. 你于2006年1月1日在本市XX商场买了部XX牌手机。
2.等回家后你发现这部手机里已经存贮了解一些陌生的电话号码。也就是说这部手机是被使用过的。当你返回该商场要求退货时,售货员不承认此手机是使用过的,也拒绝退货。
3.要求市消费者协会对此事进行了调查,维护你的利益,并留下你的联系方式。
选项
答案
January 2, 2006
Dear Sir or Madam,
I am writing to you to file a complaint with XX store against its service.
I bought a XX mobile phone at 2800 Yuan on January 1 in that store. The moment I got home, I found that there were already some strange telephone numbers stored in this mobile phone. Apparently, this mobile phone was used by someone before. I felt cheated and returned to the store immediately.
When I showed these telephone numbers to the shop assistant demanded a refund, the shop assistant refused my demand. She did not think the telephone numbers stored proved that the mobile phone had been used before.
I am very angry of being cheated by this store, and I am asking you to conduct an investigation into this and protect my interest as a consumer.
I am looking forward to hearing from you. I telephone number is 0000000.
Sincerely yours,
David
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