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[originaltext] Theodore, the manager of the Paradise Hotel, told a middle-a
[originaltext] Theodore, the manager of the Paradise Hotel, told a middle-a
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2024-05-31
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问题
Theodore, the manager of the Paradise Hotel, told a middle-aged couple that they would have to leave the hotel after just one night. The couple had booked a room for eight nights.
(32) The couple wanted a sterile environment. And Theodore thought they should have rented a room in a hospital, maybe an operating room.
Theodore said that, on the very first day, the couple brought all the sheets and pillowcases down to the main lobby and dropped them next to the front desk. They stood there next to this pile of bedding while other guests looked, pointed, and murmured. (33) The hotel got three cancellations within the hour from people who witnessed this strange event.
When Theodore asked the couple what the problem was, they said that their bedding was filthy and they wanted it replaced, though they could not identify any specific "filth" on the bedding. Theodore called room service, and the bedding was replaced immediately.
Early the next evening, however, (34) the couple demanded seven cans of spray disinfectant. They said that they would need a can for each night and they had to spray the phone, the TV, all the door handles, the toilet handle, the tap, the sink, and any hotel staff entering their room.
Worried about what their demands might be in the following days, (35) Theodore politely suggested that a hotel more suitable for them was just around the comer. He then called ahead to reserve a" very clean" room, arid gave them free transportation in the hotel limousine.
The couple seemed surprised that the manager suggested a different hotel, but when the manager said he wouldn’t charge them for the second day, they agreed and moved satisfactorily.
选项
A、He ignored any demand from the couple.
B、He satisfied the couple with great enthusiasm and patience.
C、He persuaded the couple to leave by offering a lot of benefits.
D、He charged the couple twice the price of the standard.
答案
C
解析
为了避免夫妇有其他的要求,旅馆经理向夫妇推荐了附近的另外一家旅馆,并提出用豪华轿车送他们过去,还免收第二天的房钱,故本题答案为C 。
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