首页
登录
职称英语
[originaltext] Theodore, the manager of the Paradise Hotel, told a middle-a
[originaltext] Theodore, the manager of the Paradise Hotel, told a middle-a
游客
2024-05-31
4
管理
问题
Theodore, the manager of the Paradise Hotel, told a middle-aged couple that they would have to leave the hotel after just one night. The couple had booked a room for eight nights.
(32) The couple wanted a sterile environment. And Theodore thought they should have rented a room in a hospital, maybe an operating room.
Theodore said that, on the very first day, the couple brought all the sheets and pillowcases down to the main lobby and dropped them next to the front desk. They stood there next to this pile of bedding while other guests looked, pointed, and murmured. (33) The hotel got three cancellations within the hour from people who witnessed this strange event.
When Theodore asked the couple what the problem was, they said that their bedding was filthy and they wanted it replaced, though they could not identify any specific "filth" on the bedding. Theodore called room service, and the bedding was replaced immediately.
Early the next evening, however, (34) the couple demanded seven cans of spray disinfectant. They said that they would need a can for each night and they had to spray the phone, the TV, all the door handles, the toilet handle, the tap, the sink, and any hotel staff entering their room.
Worried about what their demands might be in the following days, (35) Theodore politely suggested that a hotel more suitable for them was just around the comer. He then called ahead to reserve a" very clean" room, arid gave them free transportation in the hotel limousine.
The couple seemed surprised that the manager suggested a different hotel, but when the manager said he wouldn’t charge them for the second day, they agreed and moved satisfactorily.
选项
A、He ignored any demand from the couple.
B、He satisfied the couple with great enthusiasm and patience.
C、He persuaded the couple to leave by offering a lot of benefits.
D、He charged the couple twice the price of the standard.
答案
C
解析
为了避免夫妇有其他的要求,旅馆经理向夫妇推荐了附近的另外一家旅馆,并提出用豪华轿车送他们过去,还免收第二天的房钱,故本题答案为C 。
转载请注明原文地址:https://tihaiku.com/zcyy/3613359.html
相关试题推荐
[originaltext]Thankyouforcomingtothismeetingforstudentswhowillbe
[originaltext]Thankyouforcomingtothismeetingforstudentswhowillbe
[originaltext]Thankyouforcomingtothismeetingforstudentswhowillbe
[originaltext]M:It’ssocoldnow,butthismorningitwassohotandsunny.I
[originaltext]M:It’ssocoldnow,butthismorningitwassohotandsunny.I
[originaltext]M:It’ssocoldnow,butthismorningitwassohotandsunny.I
[originaltext]M:Lookatthosecolorfulbirdsoverthere.Ithinkyoucanteach
[originaltext]M:Lookatthosecolorfulbirdsoverthere.Ithinkyoucanteach
[originaltext]Let’sperceivetothemainexhibithallandlookatsomeoft
[originaltext]Goodevening.YouarelisteningtoPopWorldofBCDInternati
随机试题
HighSchoolSportsAren’tKillingAcademics[A]Inthismonth’s
[originaltext]Youarewalkingroundthemarketwhenyouhearthiswomantal
Farewell,Libraries?Amazon,corn’srecentannounc
磷酸戊糖途径的真正意义在于产生()的同时产生许多中间物(如核糖等)。
关于无机结合料稳定材料试件制作方法(圆柱形)、养生试验方法、无侧限抗压强度试验方
证券公司从事自营业务时,可在法规范围内依一定时间、条件自主决定其买卖证券的交易
下列不属于增加商业银行二级资本方法的是()。A.发行可转换债券 B.提高超额
你和同事约好一起参加一个活动,结果对方家里出了一点儿小事,计划取消了。对此,你会
(2014年真题)编制工程项目费用计划时,各项工作都按()安排,有利于节约业
钢结构防火涂料按涂层厚度划分,可分为()。A.A类、B类、C类 B.B类
最新回复
(
0
)