首页
登录
职称英语
[originaltext]W: Hello, Michael. Would you come to my office for a minute? I wa
[originaltext]W: Hello, Michael. Would you come to my office for a minute? I wa
游客
2024-05-30
5
管理
问题
W: Hello, Michael. Would you come to my office for a minute? I want to discuss something with you.
M: Sure. I’ll be there in a minute. What is the matter?
W: (22)Many of our elderly customers have never tried to use our computerized banking services. Could you tell me why?
M: (23)Hmm. it could be that they might find it strange to use those computers or machines and they didn’t like to ask for help. (24)Maybe we should offer some programs to show them how easy and convenient it is to use such devices as ATM.
W: It’s a good idea. It will help those senior citizens to know better about the bank computers, to understand how it will save them from waiting in line during regular banking hours.
M: We could also arrange some of our staff to help those who might do their business with a computer while waiting in line. The customers would be happy to find that they could enjoy a more efficient service.
W: (25)We could do that. How about a pamphlet or something to distribute on a Seniors’ Day? A beautiful booklet will enable them to learn how to handle the machines quickly.
M: Sounds good. Actually the elderly need more assistance and instruction in such modern matters.
W: (25)Let’s go forward with it right now.I want our customers to know just how convenient the computers are and how much we care about their concerns.
M: Ok. I’ll make some arrangements for that soon.
选项
A、To provide some instructions for the elderly.
B、To remind the elderly of the personal services in the bank.
C、To ask the clerks to offer help for the elderly.
D、To simplify the operation of computerized banking services.
答案
A
解析
请求建议题。男士说或许应该为顾客做一些讲解(offer some programs to show them).告诉顾客使用 ATM之类的机器有多简单方便(how easy and convenient it is to use such devices as ATM)。故正确答案为A。
转载请注明原文地址:https://tihaiku.com/zcyy/3611986.html
相关试题推荐
[originaltext][32]Inthepastindustrieshadmorefreedomthantheyhaven
[originaltext][32]Inthepastindustrieshadmorefreedomthantheyhaven
[originaltext][31]Theeconomiccostsofnoisetosocietyareseveral.[29
[originaltext]W:Hello,Michael.Wouldyoucometomyofficeforaminute?Iwa
[originaltext]W:Hello,Michael.Wouldyoucometomyofficeforaminute?Iwa
[originaltext]M:Areyougoingtothedemonstrationtohelpstopthespreadof
[originaltext]M:Areyougoingtothedemonstrationtohelpstopthespreadof
[originaltext]W:Doyouwantmetoexplainthesequestionsbeforetheexam?M:
[originaltext]W:Doyouwantmetoexplainthesequestionsbeforetheexam?M:
[originaltext]W:Doyouwantmetoexplainthesequestionsbeforetheexam?M:
随机试题
[originaltext]MichelleObamawasbornandraisedonthesouthsideofChica
Aestheticthoughtofadistinctivelymodernbentemergedduringthe18thc
[originaltext]M:ThevolcanicashfromtheeruptionofMountSaintHelenscerta
麻醉恢复室的主要目的是:A.提高手术室的利用率 B.麻醉护士负责管理和看护确保
由于大失血,导致元气外脱所产生的危重证候属于()A.气滞血瘀 B.气
某消防技术机构对某建筑的干式自动喷水灭火系统进行检查、维护,下列做法中符合现行国
是否拥有大学毕业证书与一个人是否具有高生产率之间存在一定的联系,因而,企业把大学
(2020年真题)根据劳动合同法律制度的规定,下列各项中,属于劳动合同必备条款的
监理单位向建设单位提交的质量事故处理报告中应包括的内容有( )。A.质量事故的
临时用电施工组织设计应由电气技术人员编制,()审核,经主管部门批准后实施。
最新回复
(
0
)