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[originaltext]W: Hi, Chad. What are you reading?M: Oh, (23) the annual air tra
[originaltext]W: Hi, Chad. What are you reading?M: Oh, (23) the annual air tra
游客
2024-05-13
33
管理
问题
W: Hi, Chad. What are you reading?
M: Oh, (23) the annual air travellers’ report from Business Week Magazine with Prague’s Franz Kafka International Airport.
W: What does it say?
M: Well, it says this airport ranks last in customers’ satisfaction due to long flight delays, poor service and in overall oppressive impersonal atmosphere. It reminds me of my story there.
W: I’m interested in that part.
M: You couldn’t believe I was delayed at Franz Kafka International for 31 hours. And this report says some guys are less lucky even than me. One spent three weeks waiting for the next flight.
W: Wow, that’s really unbearable! What about its service?
M: Hmm, I was supposed to be at Gate B14, but to my surprise, I found Gate B2 next to Gate B11. No Gate B14! I asked the ticket person "where can I find Gate B14" and (25)they said that the airline I was flying didn’t exist and everyone kept calling me ass. It was with the help of another passenger that (24)I finally found Gate B14 in the F terminal.
W: Why didn’t you complain to the officials?
M: I did want to. Ah, (25)they told me, "If there is a problem, fill out a complaint form, and place it in an envelope addressed to the name of the hospital in which you were born."
W: Horrible experience!
M: More frustrating is the airport’s unusual security procedure. It even includes a time-consuming personal interview.
W: How could that be?
M: (25)The security guard asked me for like 80 minutes: Are you who you say you are? Are you who you say you are? And finally, he wrote "liar" on the back of my hand and let me pass.
W: I should never go to that airport!
23. What is the man reading?
24. Where was Gate B14 according to the conversation?
25. What can we learn about the airport staff?
选项
A、Right beside Gate B13.
B、Next to Gate Bll.
C、There is no Gate B14.
D、In the F terminal.
答案
D
解析
细节推断题。根据对话,男士应该在B14人口登记,但是他发现B2旁边是B11,就是找不到B14,最后还是在另一位乘客的帮助下,在F区找到了。
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