首页
登录
职称英语
[originaltext]W: Good afternoon. This is Jane speaking. How can I help you?M:
[originaltext]W: Good afternoon. This is Jane speaking. How can I help you?M:
游客
2024-04-26
50
管理
问题
W: Good afternoon. This is Jane speaking. How can I help you?
M: Hi, I am calling in regards to a cell phone I bought from you a while back. I am afraid there is something wrong with the reception signal on my hand phone. I can’t seem to get incoming and outgoing calls and it always gives me a busy signal.
W: Could you tell me how long this has been happening? I ask that because it will likely tell me whether the problem is with your equipment or reception.
M: A couple of days ago. Initially I thought it could be the hand phone’s problem but then I realized it was probably the receiver signal.
W: Please give me your number and I will check whether there is any problem on the line.
M: 9988777.
W: Thank you. Please hold onto the line and I will get back to you in a minute.
M: Sure.
W: Sorry to keep you waiting, Sir. I have checked your number and everything is fine. It could be due to our line upgrading and sometimes it could affect certain mobile numbers. Our apologies for your inconvenience.
M: How long do I have to wait before the signal returns to normal?
W: Well, another couple more days. I will give this feedback to our technician and if the problem still exists after two days, please give us a call and we will help you to solve it.
M: Oh—but you bet I will phone if I don’t get this fixed soon. It’s not as if I can do without my cell phone for very long.
9. What is the problem with the man’s cell phone?
10. According to the woman, what could have caused the problem?
11. What does the man imply at the end of the conversation?
选项
A、He will buy another cell phone.
B、He will complain again if the problem isn’t settled.
C、He will ask for a refund if the problem isn’t solved.
D、He will complain to the management.
答案
B
解析
女士说,如果两天后信号还是有问题的话可以再打电话来询问.男士表态若问题没解决会再打电话过来。选B。
转载请注明原文地址:https://tihaiku.com/zcyy/3571460.html
相关试题推荐
[originaltext]WhenpeopletalkaboutAmericanpopularmusic,theydon’tjus
[originaltext]WhenpeopletalkaboutAmericanpopularmusic,theydon’tjus
[originaltext]InBritain,justafterthemaintelevisionnewsprogrammes,a
[originaltext]Thewindsofatornadoarethemostviolentanddestructiveo
[originaltext]Thewindsofatornadoarethemostviolentanddestructiveo
[originaltext]W:Dr.Thomas?ThisisKeetBradleyfromthedailynews.I’dlike
[originaltext]W:Dr.Thomas?ThisisKeetBradleyfromthedailynews.I’dlike
[originaltext]M:Whatdidyousayyouweregoingtotakeupasacareer?W:Law
[originaltext]W:IliketakingphotographsbutIhaven’tgotavideocamera.M:
[originaltext]W:IliketakingphotographsbutIhaven’tgotavideocamera.M:
随机试题
玉(jade)是一种天然的矿产,质地坚硬,色彩多样。古人认为玉能益寿延年、保佑平安,所以中国和亚洲其他国家的人们都喜欢佩戴玉制饰品。现代医学证明玉所含的
[originaltext]Today,wewillfocusonsolotravelling.Whileit’sfuntotra
Intheeighteenthcentury,Japan’sfeudaloverlords,fromtheshoguntotheh
WhichofthefollowingbestdescribesthenatureofThomasHardy’slaterworks?A
[originaltext]W:I’mgoingtogoshopping.Wouldyouliketogowithme?M:No,Iw
[originaltext]W:Youseemtohavemuchworktodoinyourcompany.M:
根据测量标志保护条例,负责永久性测量标志重建工作的部门或单位是()。A:损毁测量
下列关于体温调节的叙述,错误的是A:体温调节的基本中枢在下丘脑 B:温度感受器
资产管理业务的禁止行为有()。 A.挪用客户资产 B.未经客户允许,将集合
处方书写的规则有A.患者为新生儿、婴幼儿时,年龄写日、月龄 B.处方如需修改,
最新回复
(
0
)