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The old-fashioned general store is fast disappearing. This is, perhaps, a pi
The old-fashioned general store is fast disappearing. This is, perhaps, a pi
游客
2024-04-18
39
管理
问题
The old-fashioned general store is fast disappearing. This is, perhaps, a pity, because shopping today seems to lack that personal element which existed when the shopkeeper knew all his regular customers personally. He could remember which brand of tea Mrs. Smith usually bought or what sort of washing powder Mrs. Jones preferred. Not only was the shop a center of retail trade, but also a social meeting place. Gossip was always exchanged over the counter and the shopkeeper was often the most well-informed person in the neighborhood.
A prosperous general store might have employed four or five assistants, and so there were very few problems of a managerial nature as far as the staffs were concerned. But now that the supermarket has replaced the general store, the job of manager has changed completely. The modern supermarket manager has to cope with a staff of as many as a hundred, apart from all the other everyday problems of running a large business.
Every morning the manager must, like the commander of an army division, carry out an inspection of his store, to make sure that everything is ready for the business of the day. He must see that everything is running smoothly. He will have to give advice and make decisions on any problem that may arise, but his staff have their own responsibilities for their various departments, and so the manager delegated certain duties to them. Then he may interview people who have applied for jobs in the supermarket, together with the staff supervisor.
Special promotions or displays may have to be discussed. Prices may have to be altered after a careful consultation of the current market prices list; for example, the wholesale price of cabbages may have dropped, or meat, may have gone up.
But no matter what he has to do throughout the day, the store manager must be ready for any emergency that may arise, no matter how unexpected. They say in the trade that you are not really an experienced supermarket manager until you have dealt with a flood, a fire, a birth and a death in your store. [br] How has the supermarket manager changed on the job?
选项
A、He doesn’t sell tea and washing powder any more.
B、There are fewer people coming to the shop.
C、He has to deal with a much larger staff.
D、His assistants have fewer problems.
答案
C
解析
第二段最后一句指出,现代超市经理除了处理在管理大企业中每日会产生的诸多问题外,还得与多达100名的店员打交道。因此C)“他得和更多的店员打交道”指出了经理的工作方式的变化,故为正确答案。
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