首页
登录
职称英语
[originaltext]M: Who do you think will make better service people?W: Should be
[originaltext]M: Who do you think will make better service people?W: Should be
游客
2024-03-01
55
管理
问题
M: Who do you think will make better service people?
W: Should be those people who appear friendly in a job interview.
M: Not necessarily, just as it’s false to think that talkative people make better sales representatives than quieter, more thoughtful people.
W: But being friendly is very important to being a better service man.
M: You know in an employment interview, many people can be whomever they think you want for the job. Even if you’ve hired many, many people, you can be fooled. A true service personality is not something you can directly observe or quickly detect.
W: Then, who should be the people that you will hire?
M: Not all customer service jobs are the same. Someone at a discount store may share some characteristics with a man in a special service unit of a firm that constructs nuclear power plants. But people in both jobs will likely have distinct characteristics that make them ideally suited for one or the other position.
W: Then what kind of personality will be suited to a particular job?
M: Well, first you need to understand what the job truly requires.
W: How do you do that?
M: You analyze the job. Determine the fundamental skills it takes to perform it well.
W: What are some of these skills?
M: Such skills include: analytic, creative, computational, interpersonal, project management, conflict resolution, negotiating, and time management.
W: You mean that I can find some skills’?
M: Yes. If you assign yourself the task, you can probably identify many of the true skills that lie within a particular job.
W: What is the advantage of it?
M: When you match a job’s skill characteristics to a person, you vastly increase the chances for a successful hire.
选项
A、How to acquire the necessary skill.
B、How to find a job of high salary.
C、How to design a reliable interview.
D、How to hire the type of service people you need.
答案
D
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3495891.html
相关试题推荐
[originaltext]ThefirstmagazinewasalittleperiodicalcalledTheReview
[originaltext]ThefirstmagazinewasalittleperiodicalcalledTheReview
[originaltext]Untilthetwentiethcenturycigaretteswerenotanimportant
[originaltext]M:Hi,Kate.W:Hi,Peter.Howhaveyoubeen?M:Oh,OK,Iguess.
[originaltext]M:Hi,Kate.W:Hi,Peter.Howhaveyoubeen?M:Oh,OK,Iguess.
[originaltext]M:Hi,Kate.W:Hi,Peter.Howhaveyoubeen?M:Oh,OK,Iguess.
[originaltext]M:Wheredoyougetyourideasfrom,Mrs.Rowling?W:Wherethei
[originaltext]M:Wheredoyougetyourideasfrom,Mrs.Rowling?W:Wherethei
Iknowalotofpeople______(迫不及待地想要出国),butIprefertostayinmyowncountry
Youngpeopletendtobecriticaloftheirparentsattimesandblamethemfo
随机试题
Youwillhearfiveshortpieces.Foreachpiece,decidewhatthespeakerisbook
______,theresearcherscannotconcentrateonthatverypreciseexperiment.A、Wit
TheeconomyintheLatinAmericanandCaribbeanregiongrewby________lastyea
《建设工程质量管理条例》调整的对象是()。Ⅰ.建筑工程Ⅱ.土木工程Ⅲ.公路工
下列哪项车间的生产火灾危险性属丙类?()A.金属烧焊车间 B.塑料制品车间
尖锐湿疣患者治疗后的随访叙述不正确的是A.3个月后,可根据患者的具体情况,适当延
(2021年真题)某森林公安局发现某一公司在未取得合法林地征用手续情况下用挖掘机
甲投资设立乙个人独资企业,委托丙管理企业事务,授权丙可以决定10万元以下的交易,
维生素A缺乏可导致() A.多发性神经炎 B.毛囊角化症 C.湿疹样皮炎
违背有利原则() A.医师消毒观念不强,造成交叉感染 B.医师满足病人的一切
最新回复
(
0
)