首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-26
27
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s claim for it, the first step is to present the guarantee at the store. In most cases, this action will【B1】______results. However, if it does not, there are various means the consumer may use to gain【B2】______. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s【B4】______, if he or she has a just claim. Consumers should go to the store of【B5】______to complain whenever possible, but if they cannot get to the store, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most【B7】______when it is done politely but firmly, and especially when the consumer can show what is wrong with the【B8】______in question. If this cannot be done,【B9】______. The store manager may advise the consumer to write to the manufacturer. If so,【B10】______. But if a polite complaint does not achieve the desired result, the consumer can go a step further.【B11】______ [br] 【B9】
选项
答案
the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3483616.html
相关试题推荐
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
[originaltext]WhenMr.Finchretired,heboughtasmallcottageinaseasid
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotli
Inacompetitiveeconomy,theconsumerusuallyhasthechoiceofseveraldif
Inacompetitiveeconomy,theconsumerusuallyhasthechoiceofseveraldif
随机试题
Fool______Janeis,shecouldnothavedonesuchathing.A、whoB、asC、thatD、li
绩效管理的目的不包括( )A.绩效管理体系能够帮助高层管理者实现战略性经营目标
解决我国民族问题的基本政策是A.地方自治 B.联邦制 C.民族区域自治制度
杠杆收购基金的投资对象通常具有的特征()。 Ⅰ.处于成熟行业 Ⅱ.强劲、稳
A.脉象无冲和之意,应指坚搏 B.脉象虚大无根或微弱不应指 C.脉象散乱,脉
夏季热体温的特点是()A.体温与气候无关 B.高热时伴有汗出 C.天气
鉴别急性粒细胞白血病与急性淋巴细胞白血病的可靠依据是A:原始细胞≥30%B:淋
下列疾病中,以假小叶形成为主要病理改变的是()。A.慢性肝淤血 B.弥漫性肝癌
基金管理人通过基金的代销渠道销售基金,对客户的控制力弱,但代销渠道有广泛的客户基
女,74岁,晨起发现左侧肢体无力,4小时内呈进行性加重,有糖尿病史8年。体检:左
最新回复
(
0
)