首页
登录
职称英语
International airlines have rediscovered the business travelers, the man or
International airlines have rediscovered the business travelers, the man or
游客
2024-02-25
20
管理
问题
International airlines have rediscovered the business travelers, the man or woman who regularly jets from country to country as part of the job. This does not necessarily mean that airlines ever abandoned their business travelers. Indeed, companies like Lufthansa and Swissair would rightly argue that they have always catered best for the executive class passengers. But many lines could be accused of concentrating too heavily recently on attracting passengers by volume, often at the expense of regular travelers. Too often, they have seemed geared for quantity rather than quality.
Operating a major airline in the 1980s is essentially a matter of finding the right mix of passengers. The airlines need to fill up the back end of their wide-bodied jets with low fare passengers, without forgetting that the front end should be filled with people who pay substantially more for their tickets.
It is no coincidence that the two major airline bankruptcies in 1982 were among the companies specializing in cheap flights. But low fares require consistently full aircraft to make flights economically viable, and in the recent recession the volume of traffic has not grown. Equally the large number of airlines jostling for the available passengers has created a huge excess of capacity. The net result of excess capacity and cut4hroat competition driving down fares has been to push some airlines into collapse and leave many others hovering on the brink.
Against this grim background, it is no surprise that airlines are turning increasingly towards the business travelers to improve their rates of return. They have invested much time and effort to establish exactly what the executive demands for sitting apart from the tourists.
High on the list of priorities is punctuality; an executive’s time is money. In-flight service is another area where the airlines are jostling for the executive’s attention. The free drinks and headsets and better food are all part of the lure. [br] One criticism against many international airlines is that they have ______.
选项
A、catered for the more wealthy people
B、given preferential treatment to executive clients
C、only met the needs of the regular traveler
D、marketed their service with the quantity of the travelers in mind
答案
D
解析
细节题。文章第一段最后两句指出,很多航线受到谴责是因为它们为了吸引乘客,从重视(服务)质量变为重视(乘客)数量了,由此可知D正确。
转载请注明原文地址:https://tihaiku.com/zcyy/3480731.html
相关试题推荐
[originaltext]Buyingahouseisalwaysanexpensivebusiness.Itisnotjus
Moreandmore,theoperationsofourbusinesses,governments,andfinancial
Moreandmore,theoperationsofourbusinesses,governments,andfinancial
Moreandmore,theoperationsofourbusinesses,governments,andfinancial
Moreandmore,theoperationsofourbusinesses,governments,andfinancial
Themainideaofthesebusinessschoolacademiesisappealing.Inawordwhe
Themainideaofthesebusinessschoolacademiesisappealing.Inawordwhe
Themainideaofthesebusinessschoolacademiesisappealing.Inawordwhe
Inthistechnicalbusinessworld,theprocessofmanagementdecision-making
Inthistechnicalbusinessworld,theprocessofmanagementdecision-making
随机试题
Inphraseslikefreezingcold,burninghot,orsoakingwet,the-INGparticiple
[originaltext]W:Tom,doyouhaveaminute?M:Oh,hi,Cathy,sure.Anything?W
Engaginginahobbylikereadingabook,makingapatchworkquiltorevenp
简述职业生涯开发与管理中的各方责任。
下列可以作为中小企业私募债投资者的有( )A.承销商 B.商业银行 C.持
生物安全柜在进行清洁、消毒等操作时,叙述错误的是A.每天操作结束后需要清洗回风槽
当资源接近充分利用的情况下,总供给曲线是一条与横轴平行的线。()
(1)发起一起灭蟑螂运动 (2)进行一次大规模的调查研究 (3)儿童
财务情况说明书的主要内容包括( )。A.企业经营方针 B.利润实现及分配、税金
“十一五”斯末,我国一次能源消费总量达到22.5亿吨标准煤,在世界能源消费大国
最新回复
(
0
)