首页
登录
职称英语
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
In recent yearn, Israeli consumers have grown more demanding as they’ve beco
游客
2024-02-24
65
管理
问题
In recent yearn, Israeli consumers have grown more demanding as they’ve become wealthier and more worldly-wise. Foreign travel is a national passion; this summer alone ,one in ten citizens will go abroad.【S1】______to higher standards of service elsewhere. Israelis are returning home expecting the same. American firms have also begun arriving in large numbers. Chains such as KFC, McDonald’s and Pizza Hut are【S2】______a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff. Even the American habit of telling【S3】______customers to "Have a nice day" has【S4】______on all over Israel. "Nobody wakes up in the morning and says, ’ Let’s be nicer, ’"says Itsik Cohen ,director of a consulting firm. "Nothing happens without competition."
Privatization, or the threat of it, is a motivation as well. Monopolies(垄断者)that until recently have been free to take their customers for granted now fear what Michael Perry, a marketing professor, calls" the revengeful(报复的)consumer. "When the government【S5】______up competition with Bezap, the phone company, its international branch lost 40% of its market share, even while offering competitive rates. Says Perry, "People wanted to【S6】______for all the years of bad service. "The electric company, whose monopoly may be short-lived, has suddenly stopped requiting users to wait half a day for a repairman. Now, appointments are【S7】______to the half-hour. The【S8】______El A1 Airlines, which is already at auction(拍卖),has【S9】______its employees to emphasize service and is boasting about the results in an ad. campaign with the slogan, "You can feel the change in the air. "For the first time, praise【S10】______complaints on customer survey sheets.
A)disclosed B)exposed C)settling
D)setting E)opened F)scheduled
G)retained H)retrained I)restrained
J)graceless K)campaign L)outnumbers
M)revenge N)caught O)departing [br] 【S4】
选项
答案
N
解析
在原文中出现了一个关键的信息词on,catch on 为一固定词组,意思是“变得流行”,例如: Skateboarding caught on quickly.(滑板运动很快就流行起来。)原文指美国式的跟顾客告别的习惯在以色列流行起来。
转载请注明原文地址:https://tihaiku.com/zcyy/3479750.html
相关试题推荐
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Arecentfilm"TheGodsMustBeCrazy"【B1】______thesocialchangethatcanr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
Inrecentyears,moreandmoreforeignersareinvolvedintheteachingprogr
随机试题
HowtoCureJetLagA)Jetlagisexhausting,disorientat
[originaltext]W:Hi,Sam.WelcometotheEllenShow.M:Thankyou.W:Sam,how
流感发热持续时间通常是A.1~4日 B.3~4日 C.3~7日 D.7~1
大黄牡丹汤中大黄的配伍意义是A、清泻瘀热,分利二便 B、荡涤肠胃,泄热泻结
对双母线接线方式下间隔内一组母线侧隔离开关检修时,应将另一组母线侧隔离开关的电机
手车开关每次推入柜内后,应保证()可靠。手车到位$;$隔离插头接触良好$;$
一个正方形被4条平行于一组对边和5条平行于另一组对边的直线分割成30个小长方形(
甲公司期末对相关资产进行减值测试,发现总部资产(研发中心)和X资产组、Y设备出现
清创术
下列关于危险化学品生产、储存安全管理的表述中,符合《危险化学品安全管理条例》规定
最新回复
(
0
)