首页
登录
职称英语
A relationship with your customer is like any relationship: It【C1】______time
A relationship with your customer is like any relationship: It【C1】______time
游客
2024-02-23
20
管理
问题
A relationship with your customer is like any relationship: It【C1】______time to earn their trust and moments to【C2】______it. Customers want the truth, because without it they cannot make【C3】______decisions. For example, suppose you go out to dinner and the restaurant you choose has people waiting. When you put your name in, the host will tell you how long it is. If the host is doing his job, you will actually wait less than【C4】______you were told. If you are told the wait is 15 minutes and you are still waiting at the 30-minute mark, are you a happy customer? At one level, it is just【C5】______. In some cases, it could【C6】______other plans: If you miss your movie because you were not【C7】______for dinner, you really are not a happy customer.
Unfortunately, many salespeople are【C8】______to tell the truth. They【C9】______some in formation, or share partial truths, or just plain lie. They do it in the【C10】______that customers will buy when they hear【C11】______they want to hear. It is true that customers want to hear certain things but【C12】______they are true. Let’s go back to the restaurant.【C13】______the wait is not 15minutes-it is 90 minutes. It is not what we want to hear. Still, we can decide to stay or not to stay. If we do not stay, we will be hack. But if we【C14】______told 30 minutes and it became 90, that【C15】______the last time we ate there. Sooner or later, customers al ways find out the truth. If the truth is different than what they have been told, you have lost their trust.
Truth is【C16】______accuracy. It includes a willingness to stand behind what you say. In other words, are you willing to put your money【C17】______your mouth is? If you are working with others, part of their【C18】______is that when something goes wrong you will stand with them. If an order is delayed, for example, how will you help them【C19】______their business commitments? Part of earning their trust is having a backup plan in place should your【C20】______systems fail. [br] 【C12】
选项
A、only if
B、if only
C、when only
D、when if
答案
A
解析
根据上下文来推断,表示客户确实喜欢听某些话,但前提是这些都是真话。表示“只有当…...”,“仅仅在....一的时候”的意思,A为正确选项,B的语序颠倒,C若为only when也可入选,D中去掉任意一个词才可以作为正确答案,不能合用。
转载请注明原文地址:https://tihaiku.com/zcyy/3476244.html
相关试题推荐
Iprefertocommunicatewithmycustomers______(通过写电子邮件而不是打电话).viaE-mailinstea
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Therelationshipbetweenhumananddogdatesbacktoatleast8,000yearsag
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
Thewayinwhichpeopleusesocialspacereflectstheirsocialrelationships
随机试题
Anovertimpactofmodeminformationsystemsconcernstheindividual’sstanda
[originaltext]Moderator:Hello,ladiesandgentlemen.Itgivesmegreat
[originaltext]Theinjurytothebraincausedbyablowhappenswhenthebra
8岁男孩,发热2天伴水样腹泻2次,2小时前突然感胸闷不适、腹痛、烦躁不安,晕厥1
根据以下材料,回答 RowenaandBillyWranglerare
治疗食积兼胆结石,最佳的选择是A.莱菔子B.谷芽C.山楂D.麦芽E.鸡内金
必须同时使用资产负债表和利润表才能计算出的财务指标包括()。A:净资产收益率
案例: 还有三个月就要高考了,启智中学有部分高三学生十分焦虑,特别对考试分数
(20分) 某地区政府部门委托某工程咨询公司对本地区的能源利用状况进行市场调查
关于项目后评价方法的说法,正确的是( )。(新教材已删除)A.逻辑框架法是项目后
最新回复
(
0
)