首页
登录
职称英语
In an attempt to improve the overall performance of clerical workers, many c
In an attempt to improve the overall performance of clerical workers, many c
游客
2024-02-12
48
管理
问题
In an attempt to improve the overall performance of clerical workers, many companies have introduced computerized performance monitoring and control systems (CPMCS) that record and report a worker’s computer-driven activities. However, at least one study has shown that such monitoring may not be having the desired effect. In the study, researchers asked monitored clerical workers and their supervisors how assessments of productivity affected supervisors’ ratings of workers’ performance. In contrast to unmonitored workers doing the same work, who without exception identified the most important element in their jobs as customer service, the monitored workers and their supervisors all responded that productivity was the critical factor in assigning ratings. This finding suggested that there should have been a strong correlation between a monitored worker’s productivity and the overall rating the worker received. However, measures of the relationship between overall rating and individual elements of performance clearly supporter] the conclusion that supervisors gave considerable weight to criteria such as attendance, accuracy, and indications of customer satisfaction.
It is possible that productivity may be a "hygiene factor" ,that is, if it is too low, it will hurt the overall rating. But the evidence suggests that beyond the point at which productivity becomes "good enough" higher productivity perse is unlikely to improve a rating. [br] According to the passage, a "hygiene factor" (line 13) is an aspect of a worker’s performance that ______.
选项
A、has no effect on the rating of a worker’s performance
B、is so basic to performance that it is assumed to be adequate for all workers
C、is given less importance than it deserves in rating a worker’s performance
D、if not likely to affect a worker’s rating unless it is judged to be inadequate
答案
D
解析
定义题。第二段第一句指出的“健康因素”是指工人什么样的表现?这种说法之后,文章马上给出了解释。“太低会有影响,但高出一定水平之后,就不会再有影响。”所以D正确。除非不合适,不会影响工人的评级。A.“no effect”太过。B.“basic”,“to be adequate for all workers”与作者说法相反。 C.比应得的重视程度低。不符合作者态度,相反作者认为有些人高估了其作用。
转载请注明原文地址:https://tihaiku.com/zcyy/3444329.html
相关试题推荐
Asaresult,manypeopleavoidedtheveryattemptsthatare____________(幸福的源泉).
______(最后但非并不重要的一点)thatpracticeisimportantifyouwanttoimproveyourstudy
Listeningtomusicwhileyoudrivecanimproveyourreactiontimeandabilit
Dinkum’sinformedtheirworkforcelastweekthatinadesperateattempttosave
Dinkum’sinformedtheirworkforcelastweekthatinadesperateattempttosave
Dinkum’sinformedtheirworkforcelastweekthatinadesperateattempttosave
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
Muchofexamanxietycomesfromafearof【S1】______performance.Ifyoucanp
随机试题
Onthewaytothecompany,becausetheroadwasblockedbyatrafficaccident,t
知识经验在人脑中记载或表达的方式成为()A.编码 B.表征 C.短时记忆
“设计·应用”领域是指运用一定的物质材料和手段,围绕一定的目的和用途进行设计与制
瞬态诱发性耳声发射消失所需纯音听阈为:()A.10dBHL B.20
血液检验中,下列哪一项指标的参考值无性别差异A.红细胞计数B.白细胞计数C.血红
国家以国有企业资本出资人身份获得的与该资本运营和处置有关的净收益是:A:国有资源
薪酬管理的公平目标不包括()。A.对内公平 B.对外公平 C.策略公平
期权是期货的一种。( )
在技术交易过程中,卖者技术交易程序的首要步骤是( )。A.根据市场需求和经营机
主要用于石油化工耐腐蚀耐压容器及管道的非金属制品是( )。A.橡胶制品 B.陶
最新回复
(
0
)