首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-09
8
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights. [br] (9)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
consumer
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3436995.html
相关试题推荐
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]China,theworld’slargestconsumerandproduceroftobacco,
[originaltext]China,theworld’slargestconsumerandproduceroftobacco,
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
随机试题
Ourcompanycultureis______makesussuccessfulincreatingafriendlyandexci
HowtoKeepYourNewYear’sResolutionsAbouthalfofallAm
道教Taoism
Everycountryandculture,whetherit’sasancientasIndiaorasyoungast
室内临时高压消火栓给水系统是指,无论有无火灾,室内高压消火栓给水管网内都保持灭火
下列与人工牙折断无关的是()A.覆过大,前伸运动时撞击 B.人工牙
2020年12月,我国网民规模达9.89亿,较2020年3月增长8540万。其中
(2018年5月)在夏季,工作地点的温度经常超过( ),企业应采取降温措施。A
经济建设是全党全国工作的大局,公安机关必须自觉服从服务于这个大局,积极促进全面、
风力发电的主要优点包括()。A.环境污染小 B.发电场建设周期短 C.发电
最新回复
(
0
)