首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-09
21
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights. [br] (9)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
consumer
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3436995.html
相关试题推荐
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]WhenMr.Frenchretired,heboughtasmallcottageatthesea
[originaltext]China,theworld’slargestconsumerandproduceroftobacco,
[originaltext]China,theworld’slargestconsumerandproduceroftobacco,
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
随机试题
Munich’sfirst"Oktoberfest"everwasheldin1810tocelebratearoyalwedd
A
患者男性,42岁,在房间内因煤气泄露起火烧伤后2小时入院。疼痛剧烈.声嘶,诉口渴
汉代的匡衡少年时没钱买蜡烛,就凿壁偷光,勤奋苦读。有一户人家有很多书,匡衡在这户
神志不清,语言重复,声音低微,时断时续称为A.独语 B.错语 C.狂言 D
《素问·金匮真言论》说“善病洞泄寒中”的季节是( ) A.夏季 B.春季
一、注意事项 1.本题本由给定资料与作答要求两部分组成。考试时间为
患者因右上后牙自发性钝痛2周来就诊诉2周来患牙有自发性钝痛,疼痛向头部放射,冷、
下列不属于社会主义市场体系的基本特征的是()A.统一性 B.开放性 C.计
企业计提短期借款利息时贷方记入的会计科目是()。A:财务费用B:短期借款C:
最新回复
(
0
)