首页
登录
职称英语
When a consumer finds that an item she or he bought is faulty or does not li
When a consumer finds that an item she or he bought is faulty or does not li
游客
2024-02-08
59
管理
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】______for it, the first step is to present the guarantee at the store of purchase.【B2】______, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her【B3】______, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】______he or she has a just claim. Consumers should complain in person【B5】______, but if they cannot get to the place of purchase, it is【B6】______to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but【B7】______, and especially when the consumer can demonstrate what is wrong with the item in【B8】______. If this cannot be done, the consumer will succeed best by【B9】______ specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization【B10】______ protecting consumers’ rights. [br] 【B4】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s(26)claim for it, the first step is to present the guarantee at the store of purchase.(27)In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her(28)complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,(29)assuming he or she has a just claim. Consumers should complain in person(30)whenever possible, but if they cannot get to the place of purchase, it is(31)acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but(32)firmly, and especially when the consumer can demonstrate what is wrong with the item in(33)question. If this cannot be done, the consumer will succeed best by(34)presenting specific information as to what is wrong, rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization(35)responsible for protecting consumers’ rights.
选项
答案
assuming
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3434124.html
相关试题推荐
6We____________(想当然地认为)thatyouwouldwanttoseetheplay,soIboughtyouat
[originaltext]China,theworld’slargestconsumerandproduceroftobacco,
HadIhadenoughmoneythen,I______(会毫不犹豫地买下那枚戒指).wouldhaveboughttheringwi
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnot【B1
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Iboughtthiscasset
随机试题
DoesTomoftenplay______footballafter______school?A、/,/B、/,theC、the,/
Theselfishnessofhumansisacentralassumptionoforthodox(传统的)economics,
Anarmyspokesmanclaimsthemilitantsare______therun.A、inB、offC、onD、afte
Writeareportaboutthesituationofpeoplewhostudyabroadandreturnin80—1
A.A+2E B. C.AB D.A-B
在设计某购物中心的收银软件系统时,要求能够支持在不同时期推出打折、返利、满减等不
由文件/合同缺陷、产品设计缺陷、结算/支付错误等原因造成损失的风险属于()
重度有机磷农药中毒的瞳孔变化是A.瞳孔针尖样大小 B.瞳孔扩大 C.两侧瞳孔
根据《人民币银行结算账户管理办法》的规定,一般存款账户不能办理的业务是()。A
甲是一自然人,乙是一家公司,甲乙发生民事纠纷经法院作出生效判决后,乙拒绝履行,则
最新回复
(
0
)