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Everyone worries about catching a cold at the office, but if you’ve got a me
Everyone worries about catching a cold at the office, but if you’ve got a me
游客
2024-01-31
44
管理
问题
Everyone worries about catching a cold at the office, but if you’ve got a mean co-worker you might also be in danger of catching their rudeness, according to new research from the Journal of Applied Psychology.
To reach their findings, researchers from the University of Florida tracked 90 graduate business school students practicing negotiation techniques with classmates, with each person practicing with multiple partners over 7 weeks. In the end, they found that those who rated their partner as rude were far more likely to be judged as rude themselves by a subsequent partner.
They also found that people didn’t seem to have any control over the spread. "What we found in this study is that the contagious(会蔓延的)effect is based on an automatic cognitive mechanism—automatic means it happens somewhere in the subconscious part of your brain, so you don’t know it’s happening and can’t do much to stop it," the study’s lead author, Trevor Foulk, explained in an e-mail to Health.
"Anything from simple insults to ignoring a co-worker, to purposely disincluding someone or withholding information," can create the toxic environment, he added.
This happens because experiences with rudeness leave a much bigger impression on us than you might think. When someone is rude to you, the experience creates a bias(偏见)towards future experiences.
For example, if your coworker made a snarky comment about how much you eat for lunch that you just can’t let go, simply entering the kitchen where the snub occurred can make you more likely to be rude to someone else. Even just witnessing rude behavior directed at someone else seemed to have the same effect in further experiments.
Chances are you’ve dealt with this issue: 98 percent of workers have experienced workplace rudeness, with 50 percent of people experiencing these behaviors at least weekly, according to the study.
You can’t do much about unconscious bias, but you can of course, make an effort to not be rude in the first place. Another thing you can do is communicate as clearly as possible, Foulk advises. [br] What do we learn about the experiment lead by researchers from the University of Florida?
选项
A、Students who have been rated as rude have to change partners.
B、Students who are treated rudely could do the same thing to others.
C、Students whose negotiation techniques are strong tend to be rude.
D、Students who graduate from business schools are aggressive.
答案
B
解析
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