首页
登录
职称英语
[originaltext]W: Hi. How can I help you?M: Yes, I’d like to return this sweate
[originaltext]W: Hi. How can I help you?M: Yes, I’d like to return this sweate
游客
2024-01-25
11
管理
问题
W: Hi. How can I help you?
M: Yes, I’d like to return this sweater for a refund. I bought it a week ago.
W: Well, first of all, what seems to be the problem?
M: Well, isn’t it obvious by just looking at it? The first time I washed and dried it, the thing shrank at least five sizes. It wouldn’t even fit a snake.
W: Uh, I see what you mean, but did you follow the washing instructions? I think it says here... yeah... right here on the label to hand wash it and then to dry it on low heat.
M: How was I supposed to know that? The label is written in Chinese! And something else: the color faded from a nice dark blue to a seaweed green. What kind of merchandise are you trying to sell here anyway?
W: Listen, sir. We take a lot of pride in our clothing! What I can do is allow you to exchange the sweater for another one.
M: I don’t want to exchange it for anything! I just want my money back!
W: Well, I can give you credit on your next purchase, and since the item you purchased was on clearance, we can’t give you a refund.
M: A clearance item! There wasn’t anything on the price tag or on the clothing rack that said anything about that.
W: I guess you didn’t read the fine print in our ad. Look. Here’s the ad, and the information about the clearance sale is right here at the bottom on the back page.
M: Where? There? What? That small print. You’d need an electronic microscope to see those words.
13. What’s the purpose of the man returning to that store?
14. What is one reason why the man wants to return the item?
15. Which is one of the reasons mentioned why the sales clerk can’t help the customer with his request?
选项
A、He wants to get his money back
B、He wants to exchange the sweater for another one.
C、He wants the clerk to help him read Chinese instructions on the sweater.
D、He wants to see why the color of the sweater changed.
答案
A
解析
男士一开头就说:“我想退回这件毛衣。”refund意为“退款”。后来男士还说:“我不想换购别的东西!我就想要回我的钱!”可见A正确。为准确解题,须对选项中的关键词加以注意,比如:money,exchange,instruction,color分别说明选项能涉及的内容,听录音时要一一辨析。
转载请注明原文地址:https://tihaiku.com/zcyy/3393356.html
相关试题推荐
[originaltext]M:Hi,Shelley.Comeonin.W:Uh,yeah,Istoppedbytoseeify
[originaltext]M:Hi,Shelley.Comeonin.W:Uh,yeah,Istoppedbytoseeify
[originaltext]W:DidyougotothematchonSaturday,Bill?M:No,Alice.Ilis
[originaltext]W:DidyougotothematchonSaturday,Bill?M:No,Alice.Ilis
[originaltext]W:Whatareyoudoing?M:I’morderingsomefilingcabinetsouto
[originaltext]W:Whatareyoudoing?M:I’morderingsomefilingcabinetsouto
[originaltext]M:Howdoyoulikethenewartmuseum?W:Wonderful!Ispentmost
[originaltext]W:Hello,sir.WhatcanIdoforyou?M:Hi,Uh...Ihavethisca
[originaltext]W:HeyNeal,nowthatthemidtermsareoverabunchofusareget
[originaltext]W:HeyNeal,nowthatthemidtermsareoverabunchofusareget
随机试题
Lifeexpectancyisrisinginmuchoftheworld.Butdoctorsareseeinganoth
Anotherperson’senthusiasmwaswhatsetmemovingtowardthesuccessIhave
[originaltext]Nomancanchangetheweather.Nobodycancontroltheweathe
Cheatingscandalshaverockedanumberofschooldistrictsacrossthecountr
消防电话系统分为单线制和多线制两种形式。
妊娠期淋病的治疗方案叙述不正确的是A.妊娠合并淋病患者加强产前检查及孕期监护
甾类药物按化学结构特点可分为A:雌甾烷类、雄甾烷类、孕甾烷类 B:雌甾烷类、胆
矫正社会工作的方法包括()。A.社会工作行政 B.个案工作 C.小组工作
根据《建设工程工程量清单计价规范》,下列费用可用暂列金额支付的有()。A.施工合
最有助于确诊感染性心内膜炎的检查是 A.血培养 B.血气分析 C.血沉
最新回复
(
0
)