首页
登录
职称英语
In America alone, tipping is now a $16 billion-a-year industry. Consumers ac
In America alone, tipping is now a $16 billion-a-year industry. Consumers ac
游客
2024-01-25
3
管理
问题
In America alone, tipping is now a $16 billion-a-year industry. Consumers acting rationally ought not to pay more than they have to for a given service. So why do they? The conventional wisdom is that tips both reward the efforts of good service and reduce uncomfortable feelings of inequality. The better the service, the bigger the tip.
A paper analyzing data from 2,547 groups dining at 20 different restaurants shows that the relationship between larger tips and better service was very weak Customers who rated a meal as "excellent" still tipped anywhere between 8% and 37% of the meal price.
Tipping is better explained by culture than by economics. In America, the custom has become established; it is regarded as part of the accepted cost of a service. In a New York restaurant, failing to tip at least 15% could well mean abuse from the waiter. Hairdressers can expect to get 15-20%, the man who delivers your groceries $2. In Europe, tipping is less common; in many restaurants, free tipping is being replaced by a standard service charge. In many Asian countries, tipping has never really caught on at all.
How to account for these national differences? Look no further than psychology. According to Michael Lynn, the Cornell paper’s co-author, countries in which people are more outgoing, sociable or neurotic (神经质的) tend to tip more. Tipping relieves anxiety about being served by strangers. "And," says Mr. Lynn, "in America, where people are outgoing and expressive, tipping is about social approval. If you tip badly, people think less of you. Tipping well is a chance to show off." Icelanders, by contrast, do not usually tip—a measure of their introversion (内向) and lack of neuroses, no doubt.
While such explanations may be crude, the hard truth seems to be that tipping does not work. It does not benefit the customer. Nor, in the case of restaurants, does it actually encourage the waiter, or help the restaurant manager to monitor and assess his staff. The cry of mean tippers that service people should "just be paid a decent wage" may actually make economic sense. [br] From the passage we can understand that Americans _____.
选项
A、are reluctant to give tips, but they still do so
B、like to give tips to service people to help them financially
C、are willing to give tips because they love the practice
D、are giving fewer and fewer tips
答案
A
解析
推理判断题。原文第1段讲人们其实不该支付小费,但美国人每年仍要付16 billion作为小费,在第3段及第4段分析原因时指出:付小费主要是文化而非经济原因,以及在美国这个习惯已经固定下来了。可见,美国人付小费多少有几分不得已。
转载请注明原文地址:https://tihaiku.com/zcyy/3392554.html
相关试题推荐
WhichAttributesofaFoodProductareMostImportanttoConsumersA)Th
WhichAttributesofaFoodProductareMostImportanttoConsumersA)Th
WhichAttributesofaFoodProductareMostImportanttoConsumersA)Th
WhichAttributesofaFoodProductareMostImportanttoConsumersA)Th
WhichAttributesofaFoodProductareMostImportanttoConsumersA)Th
Thesearenoteasytimesforbooksellers.Borders,abigAmericanone,fired
Thesearenoteasytimesforbooksellers.Borders,abigAmericanone,fired
Thesearenoteasytimesforbooksellers.Borders,abigAmericanone,fired
Thesearenoteasytimesforbooksellers.Borders,abigAmericanone,fired
Thesearenoteasytimesforbooksellers.Borders,abigAmericanone,fired
随机试题
Between1977and1981,threegroupsofAmericanwomen,numbering27inall,
[originaltext]M:Ireallyappreciateyourfillingmeinonyesterday’slecture
Luxembourglies______Belgium,GermanyandFrance.A、amongB、withinC、betweenD、i
增生晚期的子宫内膜指的是28天周期中的:()A.月经周期的第4~7天 B.
女性,48岁,查体发现子宫肌瘤12年,近半年出现不规则阴道流血,B超提示子宫肌瘤
根据规定,下列金融资产的初始计量表述正确的有()。 Ⅰ贷款和应收款项,
抗过敏的分类不包括A.H受体拮抗剂 B.前列腺素抑制剂 C.过敏介质释放抑制
一家商业银行发生流动性风险可能会连带着其他银行也发生流动性风险。()
下列合同中,同时具有单务和诺成性质的合同是()。A.定金合同 B.借用合同
某施工单位承包了东风水库工程施工,制定的施工方案中部分内容如下: 1.水库大坝
最新回复
(
0
)