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Nowadays you can’t buy anything without then being asked to provide a rating
Nowadays you can’t buy anything without then being asked to provide a rating
游客
2024-01-21
30
管理
问题
Nowadays you can’t buy anything without then being asked to provide a rating of a company’s performance on a five-star scale.
I’ve been asked to rate my "store 【C1】________" on the EFTPOS terminal before I can pay. Even the most【C2】________activities, such as calling Telstra or picking up a parcel from Australia Post, are followed by texts or emails with surveys asking, "How did we do?"
Online purchases are【C3】________followed up by a customer satisfaction survey. Companies are so【C4】________for a hit of stars that if you delete the survey the company sends you another one.
We’re【C5】________to rate our apps when we’ve barely had a chance to use them. One online course provider I use asks you what you think of the course after you’ve only completed【C6】________2 per cent of it.
Economist Jason Murphy says that companies use customer satisfaction ratings because a【C7】________display of star feedback has become the nuclear power sources of the modern economy.
However, you can’t help but【C8】________if these companies are basing their business on fabrications (捏造的东西). I 【C9】________that with online surveys 1 just click the【C10】________that’s closest to my mouse cursor (光标) to get the damn thing off my screen. Often the star rating I give has far more to do with the kind of day I’m having than the purchase 1 just made.
A) announce F) fascinated K) shining
B) commonplace G) option L) showering
C) confess H) prompted M) variety
D) desperate I) roughly N) voyage
E) experience J) routinely O) wonder [br] 【C1】
选项
答案
E
解析
名词辨析题。空格位于形容词性物主代词my之后,因此空格处需要填入名词。本句意为:在付款之前,我被要求在EFTPOS终端上对“店铺________”进行评分。由第一段可知,每次购买东西以后,都需要对该公司的表现进行评分,也就是顾客对店铺体验评分,因此空格处应填入含有“体验,经历”意义的名词,故本题答案为E)experience。
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