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The primary purpose of the passage is to______ [br] The passage suggests which o
The primary purpose of the passage is to______ [br] The passage suggests which o
游客
2024-01-13
37
管理
问题
The primary purpose of the passage is to______ [br] The passage suggests which of the following about service provided by the regional bank prior to its investment in enhancing that service?
选项
A、It enabled the bank to retain customers at an acceptable rate
B、It threatened to weaken the bank’s competitive position with respect to other regional banks
C、It had already been improved after having caused damage to the bank’s reputation in the past.
D、It was slightly superior to that of the bank’s regional competitors.
E、It needed to be improved to attain parity with the service provided by competing banks.
答案
A
解析
This question asks you to draw a conclusion about the service provided by the regional bank discussed in lines 13-24, prior to this bank’s investments in service. The best answer is A. The words “This truth” in line 13 refer to the information presented in the previous sentence (lines 7-12). By putting together the information in this sentence and the information in the first sentence of the following paragraph, one can infer that even before this regional bank had instituted its service improvements, it was “already effectively on a par wit hits competitors because it provided service that avoided a damaging reputation and kept customers from leaving at an unacceptable rate,…”(lines 8-10). Choice B can be eliminated because there is no indication in the passage that the bank’s competitive position was threatened by its service. On the contrary, the passage suggests that the bank’s service was equal to that of its competitors. Choice C can be eliminated because there is no suggestion in the passage that the bank’s reputation had been damaged in the past by its service; indeed, the passage suggests that the bank had avoided a damaging reputation (lines 7-9). Choice D and E are incorrect in that they contradict the passage’s implication that the bank was “on a par with its competitors” (liens 7-8) by suggesting that the bank’s service was either superior to (choice D) or inferior to (choice E) that of its competitors.
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