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  3. Your friend and you have spent two weeks of hell in a half-finished hotel pr

Your friend and you have spent two weeks of hell in a half-finished hotel pr

游客2024-01-09  18
问题     Your friend and you have spent two weeks of hell in a half-finished hotel provided by a holiday company.
    Write a letter to the holiday company. In you letter
    describe the problems
    explain the reasons
    ask for a refund
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答案     Dear Sir/Madam,
    I am writing to complain about a holiday that I spent in your hotel in July of this year. My friend spent two weeks of hell in a half-finished hotel that was advertised as "a new jewel in the crown of this most gorgeous island". Our opinion was rather different after our two-week nightmare in this rain-soaked building site.
    I have several reasons for complaining, but the main one is that there were no facilities whatsoever, the promised gyms and golf course were still an architect’s pipe dream and the shopping mall was a simple outdoor market that packed up whenever it started to rain.
    A further reason is that the flight to Paloma was delayed so that we missed nearly a day of our holiday by spending a day in Manchester Airport’s departure lounge: this ended up being the high-point of our holiday since we were dry, warm and well-fed.
    This brings me to my next area of complaint: Food. There was none. Your brochure stated food was "plentiful and traditional" and that it was available day and night. It was, in fact, available for fourteen days and nights because we marked a Quiche and it was still there after fourteen days.
    Therefore, after having endured two weeks of this ordeal, I feel that I and my friends are deserving of at least a refund or we will be forced to take this matter further and may release our photographs to the press.
    Yours sincerely, Fan Yang
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