首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2024-01-05
61
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
mirror
解析
定位句为“There is a gold clock and a golden framed vintage mirror.”。本题的解题方法与上两题相近,都是要凭借题目中出现的并列信息来进行判断。这道题一定要看清楚题目上的item ordered,要通过题目推断讲完了losing items后,客人问“There are several other pieces that I’ve spotted on your website and wanted to order.May I do that now?”,就要转到下一个题目上了。
转载请注明原文地址:https://tihaiku.com/zcyy/3336835.html
相关试题推荐
Themarketisnowsituated[br][originaltext]Youwillhearsomeonetalkingon
Themarketisnowsituated[br][originaltext]Youwillhearsomeonetalkingon
Themarketisnowsituated[originaltext]Youwillhearsomeonetalkingonthera
WhydidAnitaandLeechoosetotalkaboutJohnChapman?[br][originaltext]You
WhatdoesthecharityForwardthinkingdo?[br][originaltext]Youwillhearar
WhatdoesthecharityForwardthinkingdo?[br][originaltext]Youwillhearar
WhatdoesthecharityForwardthinkingdo?[originaltext]Youwillheararadiop
WhatisChloeconcernedabout?[br][originaltext]Youwillheartwopeoplecall
WhatisChloeconcernedabout?[br][originaltext]Youwillheartwopeoplecall
WhatisChloeconcernedabout?[originaltext]YouwillheartwopeoplecalledChl
随机试题
Iftherentisasmuchas$750amonth,water,gasandelectricityshould(incl
HenryDavidThoreau—WhyIWentt
发包人在工程量清单中给定暂估价的专业工程不属于依法必须招标的范围或未达到规定的规
()是指因支付清算、提取及解缴现金款项等需要,由其他金融机构存放于商业银行款
财产保险公司业务中最大的险种是()。A.家庭财产保险 B.机动车辆保险
A.13.75cm2 B.14.25cm2 C.14.75cm2
对桩基础进行动力检测时常采用()方法。 A.高密度电动法B.高应变法 C
资料:It’seasytotracetheevolutionoft
乐事集团是国内领先的消费类电子企业之一。该公司成立于1991年,其崛起缘于抓住了
苯海拉明没有下列哪种作用A.镇静 B.镇吐 C.抗过敏 D.抑制胃酸分泌
最新回复
(
0
)