首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2024-01-05
6
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
27(th) February
解析
定位句为“I placed an order for a large quantity of items with you last week on the 20th February,and had been expecting them to arrive at the office in a week.”。本题较难,在听前预测时注意到date能联想到与日期有关的信息。但本题的难点在于要求考生全面理解听力录音中传达的信息。根据听力录音,致电人在2月20日下单,本期待的货品是在一周之后到,故答案为27(th)February。
转载请注明原文地址:https://tihaiku.com/zcyy/3336830.html
相关试题推荐
Onthebeachtherewasacastofa______.[br]【19】[originaltext]Presente
Onthebeachtherewasacastofa______.[br]【18】[originaltext]Presente
【31】[br]【39】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【35】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【34】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【33】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【32】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【21】[br]【29】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]【27】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]WhatdidRosieandMikerealiseaboutthetwotheatres?[originaltext]
随机试题
【S1】[br]【S5】lively→live形容词词形误用题。原句要表达的是现场直播的世界杯,而不是“生动逼真的,或精力充沛的”世界杯,因此lively(
[originaltext]AnewsurveyfindsthatmoreandmoreInternetusersintheUn
Nancy:HaveyouheardaboutDana?SheisgoingtogetmarriedtoGraham!Scott:_
已知a是常数,且矩阵 可经初等列变换化为矩阵 (Ⅰ)求a; (Ⅱ)
按照《招标投标法实施条例》的规定,招标人终止招标的,根据招标进展,应当采取的相应
患者,女,38岁。眩晕,自汗;心悸,失眠,多梦,腹胀便溏,食少,体倦,面色无华。
患者男性,33岁,因车祸致颅脑损伤,观察病情时发现患者呼吸突然停止。 每次
完形一顿悟说认为完形是一种()结构,是对事物关系的认知。
共用题干 李某原在甲公司就职,适用不定时工作制。2012年1月,因甲公司被乙公
A.莪术 B.绵马贯众 C.何首乌 D.胡黄连 E.白芍切面灰黑色或棕黑
最新回复
(
0
)