首页
登录
职称英语
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
[img]2022m3s/ct_ve01202001m_eillist_0096_220308[/img] [br] [originaltext]Recept
游客
2024-01-05
35
管理
问题
[br]
Receptionist: Hello, this is the complaints centre of the service department at Clifton Antiques. Before we start, I’ll just need to take more details from you, OK?
Caller: Sure, no problem.
Receptionist: Well, could you please tell me your full name, madam?
Caller: It is
Anna Lumley,
that’s Anna, L-U-M-L-E-Y.
Receptionist: All right, L-U-M-O-E-Y.
Caller: Not exactly. The fourth letter is L, not O.
Receptionist: Oh, sorry. Let me rewrite it... and may I have your contact number that we can use to reach you during the week?
Caller: Sure,
my mobile phone number is 0-double 7-8-7-6-3-4-5.
Receptionist: Great. Now, what can I do for you today, Anna?
Caller:
I placed an order for a large quantity of items with you last week on the 20th February, and had been expecting them to arrive at the office in a week.
However, only half of the shipment has been delivered. I would just like to ensure that they haven’t gone missing in transit.
Receptionist: All right, madam. It’s a pity we have caused the inconvenience to you. I’ll look for the parcel track record and see if I can give you a date when you should receive the rest of your orderings. What was your delivery address listed?
Caller: I made the arrangements for the parcel to be conveyed from your warehouse on Ardale Road to my office address at 235 Akendale Road.
Receptionist: Sorry, could you say it again, the address?
Caller:
235 Akendale Road. A-K-E-N-D-A-L-E.
Receptionist: In east sea?
Caller: Yes, sir.
Receptionist: Well, OK. Our system has tracked your parcel, which shows that your shipment has been received; however, there’s no record about the lost items. I would suggest that you wait for two days, and if the other items don’t arrive then you might need to consider to claim insurance coverage for the value of the rest. How much are them worth?
Caller: Umm, they cost me $34,500 in total.
Receptionist:
All right. For this amount, I think 10% will be covered by the insurance company, therefore, you could claim $3450 from them.
If you like to, there is a form on our website that you can fill in and when the loss is confirmed, you will get the money within five workdays. The rest of the money will be refunded to you in a month, so you won’t suffer a financial loss.
Caller: It sounds reasonable.
选项
答案
077876345
解析
提示句为“…may I have your contact number that we can use to reach you during the week?”,当这一句出现之后就应该通过这个问题预测到接下来回答者的回答内容,当提示词contact number出现在定位句“…my mobile phone number is O-double 7-8-7-6-3-4—5.”前时,就要警觉接下来可能会出现电话号码之类的信息,当听到mobile phone number时,后面立刻就会出现答案。
转载请注明原文地址:https://tihaiku.com/zcyy/3336829.html
相关试题推荐
Onthebeachtherewasacastofa______.[br]【17】______[originaltext]Pr
Onthebeachtherewasacastofa______.[br]【15】______[originaltext]Pr
【31】[br]【40】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【39】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【38】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【35】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【31】[br]【33】[originaltext]Lecturer:Inthelastlecture,welookedatthe
【21】[br]【29】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]【28】[originaltext]Tutor:Goodmorningeveryone.WellIthinkwecans
【21】[br]WhatdidRosieandMikerealiseaboutthetwotheatres?[originaltext]
随机试题
Bynowyouknowthat【C1】______yourmoney’sworthisnotjustamatterofluc
关于印刷设计稿,说法正确的有( )。A.印刷设计稿应该由责任编辑拟订,责任技术
传染病的流行过程包括:A.潜伏期、传染期 B.传染源、传播途径、易感人群 C
以下有关痛觉的叙述,哪项是错误的:A.痛觉感受器可能是化学感受器 B.超过一定
下列可燃气体当中,燃烧所需点火能量最小的是()。A.一氧化碳 B.甲烷 C
下列属于风险型决策方法的有()。A:价值分析法 B:期望值决策 C:马尔可大
乐乐因为讲“哥们儿义气”参与一起群殴致人伤害事件而被判处1年有期徒刑,减刑出狱后
制定劳动定额的科学依据包括()A.技术依据 B.心理生理依据 C.经济依据
(2020年真题)下列物权取得方式中,属于继受取得的是( )。A.甲因建造而取
最新回复
(
0
)