首页
登录
职称英语
[originaltext]W: Good morning. My name’s William Johnson from an electronics co
[originaltext]W: Good morning. My name’s William Johnson from an electronics co
游客
2023-12-22
36
管理
问题
W: Good morning. My name’s William Johnson from an electronics company in Boston. I’d like to speak to Paula Brown, please.
P: Good morning, Mr. Johnson. How are things in your company?
W: Not as good as I had hoped, Mrs. Brown.
P: Oh, I’m sorry to hear that. What’s wrong?
W: You sent an engineer, a Mr. Bains, to repair the faulty valves on the pipe system you installed last year and he came without the necessary equipment. He tells me it will take him a week to get what he needs. We told him what he needed and yet he came here with nothing.
P: I guess he had to make an inspection to see what he had to get to do the repair.
W: Mrs. Brown, you know that is not true. We told you what was needed and now we have a further delay. It seems to me he has wasted his time coming to Boston. And in the meantime, we cannot use the pipes.
P: Well, where is Mr. Bains now, is he still with you?
W: I think he has gone now to his hotel. He told me he would return with the parts he needs but he didn’t say when exactly.
P: Leave it to me, Mr. Johnson. I’ll call him and talk to him myself. I’m sure we’ll work something out in a day or two.
W: I hope so, Mrs. Brown, because you know we are not very happy with the service you have provided for us. At the beginning it was fine, there were no problems, but now we have a little technical fault and we have wasted a lot of time.
P: I understand. Don’t worry. We’ll work it out.
W: Yes. It’s very important, Mrs. Brown. We don’t have much time.
P: Okay, I’ll talk to Mr. Bains and call you later today or tomorrow morning.
W: Right. I hope you have good news for me. Goodbye.
P: Goodbye, Mr. Johnson.
Question No. 19 What did the man complain about?
Question No. 20 How soon did the woman promise the man that the problem would be dealt with?
Question No. 21 Why was the engineer Mr. Bains unable to do the repair?
Question No. 22 What would the woman do after her talk with the man?
选项
A、The poor after-sale service.
B、The repairman’s skill.
C、The delay in delivering goods.
D、The high price of low quality goods.
答案
A
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3296603.html
相关试题推荐
[originaltext]Becauseofitswidespreadusegeographically,andbecauseoft
[originaltext]Owingtotheremarkabledevelopmentinmass-communications,peopl
[originaltext]Man:Mysecretarytellsmethatyou’dliketoknowsomethinga
[originaltext]Man:Mysecretarytellsmethatyou’dliketoknowsomethinga
[originaltext]Weatherhasapowerfuleffectonthephysicalworld.Italsoa
[originaltext]Weatherhasapowerfuleffectonthephysicalworld.Italsoa
[originaltext]W:Isthistherightlinetofileaclaim?M:Yeah.It’sth
[originaltext]W:Isthistherightlinetofileaclaim?M:Yeah.It’sth
[originaltext]W:Isthistherightlinetofileaclaim?M:Yeah.It’sth
[originaltext]W:Isthistherightlinetofileaclaim?M:Yeah.It’sth
随机试题
Caraccountfor______thegreenhousegasesintheUS.[originaltext]Carsa
Shefollowsorderwell,butsheseldom______action.A、unifiesB、imploresC、initi
Whathavepeoplediscoveredabouthobbies?Hobbiescanbeprofitableand_______
X线产生效率最低的整流方式是A.中频式 B.逆频式 C.高频式 D.三相1
长度大于500m的高速公路隧道应设应急照明系统,并应采用不间断供电系统。()
发展幼儿身体的基本动作是幼儿园体育的重要目标,要根据幼儿的特点组织生动有趣、形式
我国实行执业药师资格制度,其执业范围是A药品生产、使用领域 B药品生产、经营、
关于药品稳定性的叙述,正确的是()。A.盐酸普鲁卡因溶液的稳定性受温度影响,与
梁先生,32岁。近2月咳嗽、咳痰,午后低热。伴面颊潮红,疲乏无力,盗汗,诊断为肺
根据企业所得税法律制度的规定,下列各项中,属于不征税收入的有()。A、国债利息收
最新回复
(
0
)