首页
登录
职称英语
Cross-Cultural CommunicationMulticulturalism is a reality in North America. It
Cross-Cultural CommunicationMulticulturalism is a reality in North America. It
游客
2023-11-30
53
管理
问题
Cross-Cultural Communication
Multiculturalism is a reality in North America. It is, therefore, important to know how to bridge cultural differences in our communications. Here are some of the tips to help with the cross-cultural communication.
I. Don’t expect cultures are the same
II. South Texas customs
— Stand at a(n)【T1】_____ angle【T1】______
— Eyes are cast down to or out across【T2】_____【T2】______
— Say "Pleased to know you"
— Don’t【T3】_____ with women【T3】______
— San Antonio: women have haute hug
III. Bow
— Cambodia and Laos: bow as if they are【T4】_____【T4】______
— Japan: the deeper you bow, the more【T5】_____ you are【T5】______
— Korea: prefer bowing to handshaking
— Thai: bow with【T6】_____ together【T6】______
IV. Hugging
— People from Hawaii, Greece and【T7】_____ greet by hugging【T7】______
V. Kiss
— Cuba: kissing means approval
— Middle east: shake hands before they exchange kisses on cheeks;
Don’t shake hands with women unless she【T8】_____to you【T8】______
— People from Eastern Europe, Portugal, Spain and Italy often kiss male friends on the cheek
VI. Postures Middle East:
— Sitting with your legs crossed is【T9】_____【T9】______
— To show someone the sole is to【T10】_____【T10】______
VII. Handshaking
— Most of the world does not greet by shaking hands
— Britain: brief but【T11】_____ handshake【T11】______
— France: light grip, a single and quick handshake
— Germany: one firm pump then【T12】_____【T12】______
— Germany and France: more than one handshake means【T13】_____【T13】______
VIII. Mirroring gestures
— Begin with【T14】______【T14】______
— Wait and mirror other party’s gesture
— When in doubt, you’d better be【T15】_____【T15】______
— Don’t assume others follow their traditional greetings [br] 【T15】
Cross-Cultural Communication
Good morning, everyone. Today we are going to talk about cross-cultural communication. As we know, multicultural-ism is a reality in North America and for those of us who do business globally. The US has more legal immigrants yearly than all the other countries in the world combined. Also there are vast cultural differences among "native" North Americans living in the US and Canada for several generations, as you know if you’ve done business with a New Yorker or with a Texan.
Culture is not ethnic or racial. It is learned and of course each culture is different. Treat everyone like a unique individual, as you would like to be treated, don’t get hung up on stereotypes. Develop your emotional intelligence so you can be more intuitive about how to communicate with, negotiate with, and provide services and products for people from cultural backgrounds other than your own. I offer some tips below, and yet they are not universal in all cultures, but I am sure they are helpful to a lesser or greater degree.
1. I repeat, do not expect everyone in a culture to be the same!
2. In South Texas,[1]if you’re talking to a male, they will often stand at a 90 degree angle to you. If you move to reorient, a "dance" will begin. This is a markedly non-intimate position,[2]and often the eyes are cast down to the floor or out across the floor. South Texans generally say "Pleased to know you," while Mid Westerners say, "Pleased to meet you" or "Pleased to make your acquaintance."[3]In social settings in South Texas, it is not customary to shake hands with women. Other San Antonio cultural customs—in San Antonio society, we have the haute hug—two women will parody a hug, not touching any part of their bodies, and just patting one another lightly on the back. As a sign of affection, when you shake hands, sometimes you cover the other person’s hand with your left hand and pat or squeeze with warm eye contact. This is particularly done with respected older people.
3. People from Asian cultures bow in greeting, but the bows are different.[4]People from Cambodia and Laos bow with both hands together in front of the chest, as if praying.[5]In Japan, the depth of the bow signifies the level of respect for the other party. Many Koreans prefer bowing and if they shake hands, the right hand is supported at the wrist by the left hand to show respect.[6]Thais bow with palms together about chest-high with their fingers outstretched. And, there are exceptions. The Taiwanese usually nod the head in recognition rather than bow.
4. Some cultures naturally greet by hugging. Native Hawai-ians hug each other, exchanging breaths. The custom is called "ha." Ancient Hawaiians, incidentally, actually bumped heads together.[7]Greeks and Italians often hug with or without shaking hands first.
5. Some cultures kiss! If your Cuban male client kisses you on the cheek, you know you’ve made the short list. Immigrant men from the Middle East often shake hands with a slight nod or bow and then exchange kisses on both cheeks. Men from the Middle East usually don’t shake hands with women, nor do they introduce the woman with them.[8]Do not attempt to shake hands with a Middle Eastern woman unless—and here’s where the EQ comes in—she extends her hand to you. Men in Eastern Europe, Portugal, Spain and Italy will often kiss male friends on the cheek.
6. Postures also have meaning. Ready to settle in with your Middle Eastern client? You may be most comfortable sitting back in your chair and crossing your legs. Well, don’t![9]In the Middle East, one of the most insulting things you can do is sit with your legs crossed so the bottoms of the feet are pointed in the other person’s direction. The foot is the dirtiest part of the body and the sole of the shoe is the dirtiest of the low.[10]To show someone the bottom of your foot or shoe means you’re looking for a fight!
7. Be aware that most of the world does not greet by shaking hands. Even handshaking cultures do it differently.[11]Many Britons prefer a brief but firm handshake. The French prefer a light grip while sharing a single gentle shake that’s quickly withdrawn.[12]Germans will give a very firm handshake—just one "pump" then quick withdrawal.[13]More than one shake with Germans or French is considered aggressive.
8. A final tip for cultural communication: mirroring gestures.[14]We begin with a polite word or two, such as "Mr. and Mrs. Takida, it’s so nice to meet you at last," and then hesitate for a moment to see what they want to do and are comfortable with. Then mirror their gesture, be it bow, hand shake, hug or nothing! Use your intuition![15]When in doubt, err on the side of conservatism. Also, you may want to bear in mind the other person may be trying to accommodate your culture, so don’t assume they will use their traditional greeting. For example, if you start first, for instance bowing, and then see a hand extended for a shake, and switch to that, the other person will then have switched to a bow and this becomes awkward. For many cultures such "awkwardness" will kill the relationship early on, which means the deal is off. All right. I am sure you have a lot to digest for today. Wherever you come from, I am sure we would resolve our misunderstandings by communications. That’s why the main purpose and function of cross-cultural communication is to accommodate the diversity of cultures.
选项
答案
conservative
解析
本题属于细节题,考查学生理解和转换信息的能力。当在交际中有疑惑时,宁可犯一些保守的错误(err onthe side of conservatism)。结合题目这里概括为conservative。
转载请注明原文地址:https://tihaiku.com/zcyy/3232988.html
相关试题推荐
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Cross-CulturalCommunicationTipsforAmericansI.WhyAmericansneedcross-cult
Thelandofapplepieandbaseball—theUnitedStatesofAmerica.Ofcourse
Thelandofapplepieandbaseball—theUnitedStatesofAmerica.Ofcourse
随机试题
下列各项,不属瓜蒌主治病证的是( )。A.胸痹结胸 B.肺痈肠痈 C.痰热
下列各项,不引起血沉增快的疾病是()A.细菌性急性炎症 B.良性肿瘤
下列各项中,不属于财务报告舞弊方式的是:A.虚构会计记录 B.隐瞒重要交易
静脉注射呋塞米通常在多长时间内产生利尿作用A.不到30min B.5h C.
成功的广告策划具有的基本特征有关联性,原创性和()。A.匹配性 B.创意性
为明确淋巴瘤腹腔淋巴结受累情况,首选的检查方法是 A.B超B.CTC.
决定牙齿形态的重要的结构是A.成釉器 B.牙囊 C.牙乳头 D.缩余釉上皮
(2018年真题)下列情形中,纳税人应当注销税务登记的是( )。A.纳税人改变
欲进行肺癌危险因素的病例对照研究,下列不能作为对照的是A.支气管炎病人 B.意
对于再生障碍性贫血患者采取输血治疗 A.全血 B.少白细胞的红细胞
最新回复
(
0
)