首页
登录
职称英语
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
游客
2023-10-30
32
管理
问题
W: Good morning. Total Insurance. Judy speaking, how may I help you?
M: I recently shipped my belongings from overseas back here to Australia and I took out insurance with your company. [6]Some items were damaged during the move so I need to make a claim. What do I have to do?
W: Okay, well, first I need to get a few details about this. Can you give me your name please?
M: Yes. It’s Michael Alexander.
W: Right. Now, who was the shipping agent, Mr. Alexander?
M: It was First Class Movers.
W: Okay. [7]Where were the goods shipped from?
M: [7]China, but the ship came via Singapore and was there for about a week.
W: Don’t worry. All of that information will be in the documentation. Now, the dates. Do you know when the ship arrived?
M: It got to Sydney on the 28th of November.
W: Thanks. I need to take down a few details of the actual damage over the phone before you put in a full report. Can you tell me how many items were damaged and what the damage was?
M: Yes, well, three things actually. My TV, first of all. It’s a large one... very expensive.
W: Our insurance doesn’t cover electrical problems.
M: It isn’t an electrical problem. The screen has a huge crack in it so it’s unusable.
W: I see. Any idea of the price to repair it?
M: No. [8]Well, I don’t think it can be repaired. It will need a new one.
W: Okay. I’ll make a note of that and we’ll see what we can do. Now, what was the second item?
M: The cabinet from the bathroom was damaged as well. It’s a lovely cabinet. We use it to keep our towels in.
W: And what is the extent of the damage?
M: Well, [9]the back and the sides seem okay but the door has a huge hole in it. It can’t be repaired. W: And how much do you think it will cost to replace it?
M: Well, when I bought it last year I paid $125 for it. But the one I’ve seen here in Sydney is a bit more expensive, it’s $140.
W: Right, and what was the third item?
M: My dining room table. It’s a lovely table from Indonesia It must have been very hot inside the container because [10]one leg has completely split down the middle.
W: Any idea of the price to repair it?
M: Well, I had an estimate done on this actually because it is a very special table to us. They quoted us $200, which is really pricey so I hope the insurance will cover the total cost.
W: I’m sure that will be fine.
6. What is the man’s purpose of calling the woman?
7. Where were the man’s goods shipped from?
8. What does the man want to do with the TV?
9. What is the damage of the cabinet?
10. What do we learn about the man’s dining room table?
选项
A、To make a claim.
B、To make a complaint.
C、To buy insurance.
D、To ship some items.
答案
A
解析
①选项都是不定式,故本题可能问目的或原因。②对话开头女士介绍自己是Total Insurance保险公司,问男士有什么需要帮忙的。男士回答说:“我买了你们公司的保险,最近我从国外寄了一些物品回澳大利亚。但是部分物品在运输过程中损坏了,因此我要索赔(make a claim)。”A项To make a claim与原文一致,故正确。③B项To make a complaint“投诉”,C项To buy insurance“买保险”和D项To ship some items“运送物品”都与claim“索赔”这个关键信息不符。
转载请注明原文地址:https://tihaiku.com/zcyy/3142142.html
相关试题推荐
[originaltext]W:Oh,Peter,thereyouare.You’vebeenages.Whatkeptyousol
[originaltext]W:Oh,Peter,thereyouare.You’vebeenages.Whatkeptyousol
[originaltext]W:Oh,Peter,thereyouare.You’vebeenages.Whatkeptyousol
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]M:Howmuchreadinghaveyougot?Iwasgivenanamazinglylongl
[originaltext]M:Goodmorning!HowcanIhelpyou?W:Goodmorning,[1]I’dlike
[originaltext]M:Goodmorning!HowcanIhelpyou?W:Goodmorning,[1]I’dlike
随机试题
TheGulfBetweenCollegeStudentsandLibrariansA)Student
Whattimedoesthelibraryopen?[br]Whencantheoutdoorathleticsfieldbeu
Onestudentskippedaclassandthensenttheprofessoranemailmessageask
Ideasabout"spoiling"childrenhavealwaysinvolvedconsiderationofjustw
某市建筑施工一级总承包企业,截止2020年12月,共计在册职工人数为1200人。
基金公司各业务部门的职责有( )。 Ⅰ.遵循公司风险管理政策,具体制定本部门
出租《药品生产许可证》,没收违法所得,并处罚款的金额为违法所得的A.2倍以上5倍
C
女,45岁,有交感神经兴奋综合征及弥漫性甲状腺肿,欲作单纯性甲状腺肿及毒性弥漫性
最易引起干咳的降压药是( )。A.美托洛尔 B.卡托普利 C.哌唑嗪 D
最新回复
(
0
)