首页
登录
职称英语
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
游客
2023-10-30
56
管理
问题
W: Good morning. Total Insurance. Judy speaking, how may I help you?
M: I recently shipped my belongings from overseas back here to Australia and I took out insurance with your company. [6]Some items were damaged during the move so I need to make a claim. What do I have to do?
W: Okay, well, first I need to get a few details about this. Can you give me your name please?
M: Yes. It’s Michael Alexander.
W: Right. Now, who was the shipping agent, Mr. Alexander?
M: It was First Class Movers.
W: Okay. [7]Where were the goods shipped from?
M: [7]China, but the ship came via Singapore and was there for about a week.
W: Don’t worry. All of that information will be in the documentation. Now, the dates. Do you know when the ship arrived?
M: It got to Sydney on the 28th of November.
W: Thanks. I need to take down a few details of the actual damage over the phone before you put in a full report. Can you tell me how many items were damaged and what the damage was?
M: Yes, well, three things actually. My TV, first of all. It’s a large one... very expensive.
W: Our insurance doesn’t cover electrical problems.
M: It isn’t an electrical problem. The screen has a huge crack in it so it’s unusable.
W: I see. Any idea of the price to repair it?
M: No. [8]Well, I don’t think it can be repaired. It will need a new one.
W: Okay. I’ll make a note of that and we’ll see what we can do. Now, what was the second item?
M: The cabinet from the bathroom was damaged as well. It’s a lovely cabinet. We use it to keep our towels in.
W: And what is the extent of the damage?
M: Well, [9]the back and the sides seem okay but the door has a huge hole in it. It can’t be repaired. W: And how much do you think it will cost to replace it?
M: Well, when I bought it last year I paid $125 for it. But the one I’ve seen here in Sydney is a bit more expensive, it’s $140.
W: Right, and what was the third item?
M: My dining room table. It’s a lovely table from Indonesia It must have been very hot inside the container because [10]one leg has completely split down the middle.
W: Any idea of the price to repair it?
M: Well, I had an estimate done on this actually because it is a very special table to us. They quoted us $200, which is really pricey so I hope the insurance will cover the total cost.
W: I’m sure that will be fine.
6. What is the man’s purpose of calling the woman?
7. Where were the man’s goods shipped from?
8. What does the man want to do with the TV?
9. What is the damage of the cabinet?
10. What do we learn about the man’s dining room table?
选项
A、To make a claim.
B、To make a complaint.
C、To buy insurance.
D、To ship some items.
答案
A
解析
①选项都是不定式,故本题可能问目的或原因。②对话开头女士介绍自己是Total Insurance保险公司,问男士有什么需要帮忙的。男士回答说:“我买了你们公司的保险,最近我从国外寄了一些物品回澳大利亚。但是部分物品在运输过程中损坏了,因此我要索赔(make a claim)。”A项To make a claim与原文一致,故正确。③B项To make a complaint“投诉”,C项To buy insurance“买保险”和D项To ship some items“运送物品”都与claim“索赔”这个关键信息不符。
转载请注明原文地址:https://tihaiku.com/zcyy/3142142.html
相关试题推荐
[originaltext]W:Oh,Peter,thereyouare.You’vebeenages.Whatkeptyousol
[originaltext]W:Oh,Peter,thereyouare.You’vebeenages.Whatkeptyousol
[originaltext]W:Oh,Peter,thereyouare.You’vebeenages.Whatkeptyousol
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]W:Morning.M:Goodmorning.WhatcanIdoforyou,ma’am?W:[2]
[originaltext]M:Howmuchreadinghaveyougot?Iwasgivenanamazinglylongl
[originaltext]M:Goodmorning!HowcanIhelpyou?W:Goodmorning,[1]I’dlike
[originaltext]M:Goodmorning!HowcanIhelpyou?W:Goodmorning,[1]I’dlike
随机试题
【S1】[br]【S2】HThose,Others和Stillothers提示三句内容并列,都是美国大学的优势。而后面的which修饰的就是空格所填词,能
[originaltext]DoyoumindifIopenthewindow?[/originaltext]A、Notatall,go
下列关于生物电的叙述中,错误的是()。A.感受器电位和突触后电位的幅度可随刺
不属于人体实验的道德原则是A.知情同意的原则 B.符合科学的原则 C.符合受
施工成本分析的依据有()。A.会计核算 B.业务核算 C.统计核算 D.
女性,43岁。排尿费力5年,近3个月反复发生尿潴留。无外伤及糖尿病史。首先要考虑
A.新鲜晨尿沉渣找细胞核内包涵体 B.下睑结膜刮片姬姆萨染色找胞浆包涵体 C
( )反映了月度进出港口各类货物数量以及港口月度生产任务,是港口组织生产的主要
基于应用型学习风格的课程设计,不适合采用()。A.案例教学 B.角色扮演
根据《期货市场客户开户管理规定》,()应当登录统一开户系统办理客户交易编码的注
最新回复
(
0
)