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[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
[originaltext]W: Good morning. Total Insurance. Judy speaking, how may I help y
游客
2023-10-25
10
管理
问题
W: Good morning. Total Insurance. Judy speaking, how may I help you?
M: I recently shipped my belongings from overseas back here to Australia and I took out insurance with your company. Some items were damaged during the move so I need to make a claim. What do I have to do?
W: Okay, well, first I need to get a few details about this. Can you give me your name please?
M: Yes. It’s Michael Alexander.
W: Right. Now, who was the shipping agent, Mr. Alexander?
M: It was First Class Movers.
W: Okay. Where were the goods shipped from?
M: China, but the ship came via Singapore and was there for about a week.
W: Don’t worry. All of that information will be in the documentation. Now, the dates. Do you know when the ship arrived?
M: It got to Sydney on the 28th of November.
W: Thanks. I need to take down a few details of the actual damage over the phone before you put in a full report. Can you tell me how many items were damaged and what the damage was?
M: Yes, well, three things actually. My TV, first of all. It’s a large one... very expensive.
W: Our insurance doesn’t cover electrical problems.
M: It isn’t an electrical problem. The screen has a huge crack in it so it’s unusable.
W: I see. Any idea of the price to repair it?
M: No. Well, I don’t think it can be repaired. It will need a new one.
W: Okay. I’ll make a note of that and we’ll see what we can do. Now, what was the second item?
M: The cabinet from the bathroom was damaged as well. It’s a lovely cabinet. We use it to keep our towels in.
W: And what is the extent of the damage?
M: Well, the back and the sides seem okay but the door has a huge hole in it. It can’t be repaired.
W: And how much do you think it will cost to replace it?
M: Well, when I bought it last year I paid $125 for it. But the one I’ve seen here in Sydney is a bit more expensive, it’s $140.
W: Right, and what was the third item?
M: My dining room table. It’s a lovely table from Indonesia. It must have been very hot inside the container because one leg has completely split down the middle.
W: Any idea of the price to repair it?
M: Well, I had an estimate done on this actually because it is a very special table to us. They quoted us $200, which is really pricey so I hope the insurance will cover the total cost.
W: I’m sure that will be fine.
This is the end of Conversation Two.
Questions 6-10 are based on Conversation Two.
6. What is the man’s purpose of calling the woman?
7. Where were the man’s goods shipped from?
8. What does the man want to do with the TV?
9. What is the damage of the cabinet?
10. What do we learn about the man’s dining room table?
选项
A、It will cost $125 to replace it.
B、One leg is broken into two parts.
C、It is a special gift from his friend.
D、The man doesn’t want to repair it.
答案
B
解析
①男士说到餐桌问题时,提到一条桌腿断成了两半,split down the middle意为“从中间裂开成两半”,B项One leg is broken into two parts是其同义替换,故正确。②A项中的$125是男士去年购买贮藏柜的价格。男士只提到餐桌对他们来说很特别,C“是朋友给他的特别礼物”无法推断。女士问男士是否知道修理餐桌需要多少钱,男士表示因为餐桌对他们很特别,他找人估价了,D“男士不想修理餐桌”与对话相反。
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