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Email has completely changed the way we work today. It offers many benefits a
Email has completely changed the way we work today. It offers many benefits a
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2023-10-19
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Email has completely changed the way we work today. It offers many benefits and, if used well, can be an excellent tool for improving your efficiency. Managed badly, though, email can be a waste of valuable time. Statistics indicate that office workers need to wade through an average of more than 30 emails a day. Despite your best efforts, unsolicited email or spam can clutter up the most organized inbox and infect your computer system with viruses. Here we give you guidance on protecting yourself.
Prioritizing incoming messages
If you are regularly faced with a large volume of incoming messages, you need to prioritize your inbox to identify which emails are really important. If it is obvious spam, it can be deleted without reading. Then follow these steps for each email:
- Check who the email is from. Were you expecting or hoping to hear from the sender? How quickly do they expect you to respond?
- Check what the email is about. Is the subject urgent? Is it about an issue that falls within your sphere of responsibility, or should it just be forwarded to someone else?
- Has the email been in your inbox for long? Check the message time.
An initial scan like this can help you identify the emails that require your prompt attention. The others can be kept for reading at a more convenient time.
Replying in stages
Having prioritized your emails, you can answer them in stages, first with a brief acknowledgement and then a more detailed follow-up. This is particularly advisable when dealing with complicated matters where you do not want to give a rushed answer. If you decide to do this, tell the recipient a definite date when you will be able to get back to them and try to keep to this wherever possible.
Some emails are uncomplicated and only require a brief, one line answer, so it is a good idea to reply to these immediately. For example, if all you need to say is, " Yes, I can make the 10:00 meeting" , or "Thanks, that’s just the information I needed" , do it. If you are unable to reply there and then or choose not to, let the sender know that you have received the message and will be in touch as soon as possible.
Questions 56 ~ 60
Complete the chart with no more than three words from the passage.
[br]
选项
答案
reply immediately
解析
文章第五段第一句提到“有些电子邮件很简单,只需要简单的一行回复,所以最好立即回复”。因此,空格处应填reply immediately。
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