首页
登录
职称英语
When difficult people express themselves orally, they generally want at leas
When difficult people express themselves orally, they generally want at leas
游客
2023-10-19
17
管理
问题
When difficult people express themselves orally, they generally want at least two things: they’ ve been heard and they’ ve been understood. As a good communicator should be a good listener, five steps are advocated toward good listening.
The first step is cooperating. How does a difficult person know that you’ re listening and understanding? In fact, it’ s through the way you look and should while he is talking. You may help him to fully express his thoughts and feelings. You do this by nodding your head in agreement, making certain sounds of understanding.
When the person begins to repeat what’ s been said, it’s a signal of step two: turning back. It means that you repeat back some words he is using, sending a clear signal that you’ re listening carefully and that you think what he is saying is important.
Having heard what he has to say, the next step is clarifying. At this point, you start to gather information about what is being communicated. Ask some open-ended questions, which will allow you to figure out what intention he is hoping to satisfy.
The fourth step is to summarize what you’ ve heard. This allows you to make sure that both you and the difficult person are on the same page. When you do this, two things happen. First, if you’ ve shown that you’ ve making an effort to understand completely. This increases the possibility of gaining cooperation from him.
Having listened carefully, you’ ve now arrived at the point of confirming with the person that he feels that his thoughts have been fully voiced. Ask if he feels understood.
When enough sincere listening, questioning, and remembering are brought together, understanding is usually achieved and a difficult person becomes less difficult and more cooperative.
[br]
选项
答案
intertion
解析
从文章内容可知,当你在听对方说话的时候可以问一些开放性的问题,这会帮助你弄清楚对方的意图,故答案是intertion。
转载请注明原文地址:https://tihaiku.com/zcyy/3112071.html
相关试题推荐
passageThree[br]Whattechniquehasbeenshowntobenefitolderpeoplewithde
Everyyearthousandsofpeoplearearrestedandtakentocourtforshop-lift
PassageFour[br]Whatisitthattheoriginalcountrypeoplefeelreluctantabo
Iamoneofthemanycitypeoplewhoarealwayssayingthatgiventhechoice
Peopletravelinglongdistancesfrequentlyhavetodecidewhethertheywould
PassageFour[br]WhatadvertisementsdoChinesepeopleprefertohavenow?Subtl
Computerpeopletalkalotabouttheneedforotherpeopletobecome"comput
Computerpeopletalkalotabouttheneedforotherpeopletobecome"comput
PassageOne[br]Bysayingthattheinfomaniapeople"scrutinizedwork-relate
PassageThree[br]WhatwouldtheJapanesepeoplethinkofscoopingfoodoverth
随机试题
SummaryListentothepassage.Forquestions26-30,completethenotesusingno
Itcouldbearguedthathumanbeingsareaspeciesofanimal.However,theu
NationalSpellingBeeEveryyear,thebestyoung【T1】______fromaroundt
OnJuly16th,1993,theCathyExpertCorporationofBeijingsoldtotheSouth
下列水溶液不稳定可分解产生甲萘醌沉淀和亚硫酸氢钠的维生素是A.维生素A B.维
属于产褥感染的项目,正确的是A、产褥期病原体侵入全身任何组织、器宫和系统,造成的
属于组胺受体阻断药,并被用作镇静药或者麻醉辅助药的吩噻嗪衍生物是A.普罗吩胺
根据我国《行政许可法》《行政强制法》等相关法律法规,下列执法行为正确的是:A.周
甲公司为汽车生产企业,由于资金周转出现问题,遂与A银行订立借款合同,同时,双方签
RNA聚合酶Ⅱ(TFⅡ)中能与TATA盒直接结合的是 A、TFⅡA B、
最新回复
(
0
)