首页
登录
职称英语
When Ruth Redding, an account manager, was sent on a management training cou
When Ruth Redding, an account manager, was sent on a management training cou
游客
2023-10-14
27
管理
问题
When Ruth Redding, an account manager, was sent on a management training course to improve her relationships with her colleagues by learning how to communicate with them more effectively, instead of being asked to address her boss or her peers, she found herself talking to a horse. In fact, during the course, which is organised by Manchester University Business School, Redding found herself standing in a pen whispering to an animal and communicating in a non-aggressive way. This form of communication, which is the subject of the best-selling novel The Horse Whisperer, later filmed with Robert Redford in the starring role, might appear bizarre on a stud farm, let alone a management training course. But horse whispering is among a number of unusual activities now being used to teach staff about every aspect of working life, from self-confidence to communication.
In the 1980s and 1990s, it became fashionable to dump executives on a remote mountainside, or windswept Scottish isle, and leave them to survive a weekend in order to develop initiative, build team spirit and promote leadership skills. An alternative to the classic "chalk and talk" format, with the lecturer and obedient staff seated round a table, it all seemed wild and rather outlandish.
Today, by comparison, it looks increasingly tame. A new generation of management training gurus are adopting a different approach. In Italy, stressed executives have been dressing up as gladiators to confront each other as their ancient forebears did, and in America, sales-people are herding cattle, while in Britain, one supermarket reportedly put its executives in Native American teepees for a weekend to develop a spirit of co-operation. Naturally, the originators of these new courses claim to have respectable psychological theories to back them up.
Tudor Rickards, a professor at Manchester, was intrigued when he heard about the work done by the famous horse whisperer, Monty Roberts. "The idea is that instead of ’breaking’ the horse, you co-operate with it. Traditionally, you would coax a horse into a box and then reward it by slamming the door shut. Monty leads the horse in and out of the box and offers it a reward," explains Professor Rickards. "Monty’s approach is founded on the recognition of a foal’s instinctive desire to be part of the herd. " He matched this with research from the Industrial Society, which revealed that often the difference between a successful and unsuccessful leader is trust. "As they observe the way horses react to certain behavior, participants think about how they themselves or other colleagues react to different management styles," explains Professor Rickards. "The discussion often leads to one about experiences of bullying and abusive behavior, a discussion that might not otherwise surface in a leadership course. We’vefound this helps the participants draw fine distinctions between being tough, being assertive, being supportive and being soft. "
Team building is also the aim of murder mystery days run by a company called Corporate Pursuits. Actors mingle with participants and play out a scene until someone is found "murdered" Clues, such as photographs, personal items or a cryptic message, are arranged around the room, and small teams, often pitted against each other, will work to solve the mystery under the gaze of trained observers.
Although fun and a sense of release is important, managing director Mandie Chester Bristow admits that this type of corporate clue do occasionally meets with skepticism among clients. "On one occasion, people were messing around and not taking it seriously at all, so I had to say to them, ’You’re behaving like a bunch of school children. ’ " Another challenge can be reporting the observers’ findings. "We would never say, ’You’ve failed, ’ if they didn’t identify the murderer correctly. Instead, we would praise them for the progress they made and how they worked together as a team. "
"There are lots of gimmicks in training and headline-grabbing courses at the moment, but what they deliver is often variable," says Nick Isles of the Industrial Society. "People often say afterwards that they enjoyed the event, but it’s very difficult to measure how much they’ve actually learned from it. " He argues that ongoing training in the work place, or courses that last months, are a better way of improving aspects of business such as productivity and customer service. [br] According to the writer, management training techniques in the late 1900s were regarded as ______.
选项
A、undesirable
B、innovative
C、effective
D、demoralising
答案
B
解析
文章第二段最后一句指出An alternative to the classic "chalk and talk" …and rather outlandish. 这种方法是基于传统教学方法的另一选择,由此可知这种方法相对于传统的方法来说是一种创新。outlandish外国味的。
转载请注明原文地址:https://tihaiku.com/zcyy/3096983.html
相关试题推荐
DevelopingEnvironmentalManagementStrategiesStrongandsus
DevelopingEnvironmentalManagementStrategiesStrongandsus
Themanagertriedtowaveasidetheseissuesas______detailsthatwouldbeset
那位经理由于身体不好,只能辞职不干。(onaccountof)Themanagerhadtoresign(fromhispost)onacco
健康对我们来说是最重要的。绝不可忽视。(onnoaccount)Healthisofutmostimportancetousandonno
Businessandgovernmentmanagersoftenpromote"cleandesk"policiestoavoidd
Asforthemissingfunds,thecompanymanager,whendemandedtogiveanexplanat
WhenRuthRedding,anaccountmanager,wassentonamanagementtrainingcou
WhenRuthRedding,anaccountmanager,wassentonamanagementtrainingcou
WhenRuthRedding,anaccountmanager,wassentonamanagementtrainingcou
随机试题
Whichofthefollowingpairscontainsphonemiccontrast?A、peat,peelB、pea,pee
You’dthinkPaulineHordwouldhaveservedhertimebynow.Afterall,sher
[originaltext]M:Shawn’sbeentryingformonthstofindajob.ButIwonderhow
关于产权持有人,以下说法错误的是()。A.产权持有人,是指评估对象的产权持
只接受公正、公平、合理的职业报酬,是A.执业药师的执业行为规范 B.执业药师的
与药物从肾排泄的快慢无关的是A.肾小管分泌功能 B.生物利用度 C.肾小球滤
下列估价师的行为中,不符合估价规范的有( )。A.仅要求委托人提供估价对象权属
()都是为了使顾客手中的产品随时可用。 A.可用性B.维修保障C.可信性
在设备招标的综合评估法评标中,以下说法正确的是( )。 A.每个评标委员会成
国家根据病原微生物的传染性、感染后对个体或者群体的危害程度,将病原微生物分A.三
最新回复
(
0
)