Dear Sir,I recently purchased a computer from your store. When I got it home, t

游客2023-09-30  26

问题 Dear Sir,
I recently purchased a computer from your store. When I got it home, the computer was unable to connect to any network. So I installed the latest operating system on it and that still did not fix the problem.
I attempted to return it to your store. However, your staff refused to accept the return because it had the operating system installed on it. But no return policy can be found on the receipt, nor has anyone informed me that I cannot return the computer if I have installed an operating system.
Additionally, your staff at this store was very rude when refusing the return and refused to let me speak to the store manager.
I request you accept the return or refund the money back to me. A copy of the receipt is attached (including your stated terms and conditions for a return).
Sincerely,
Tony Brown [br] Why does the writer think he has the right to return the computer? Because no such return policy can be found______.

选项

答案 on the receipt

解析 本题考查写信人认为他有权利退回电脑的原因。根据关键词no such return policy can be found定位到第二段第三句。定位句指出,收据上也没有任何关于退货的政策,而且也没有人告知他如果安装了操作系统就无法退货。通过对比题干和原文,可以确定本题的答案为on the receipt。
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