2. 职称英语
  3. When you speak on the telephone, you cannot use your facial(面部的)expression, e

When you speak on the telephone, you cannot use your facial(面部的)expression, e

游客2023-09-30  51
问题    When you speak on the telephone, you cannot use your facial(面部的)expression, eye contact and gestures to help communicate your message. Your voice must do the job.
   A good voice is pleasant to listen to because it communicates a positive message. Keep in mind the following qualities of a good voice:
   Speak in a voice neither too loud nor too soft. Speak louder when giving important information.
   Speak slowly enough so that the listener has a chance to understand your message without your having to repeat it. Keep in mind that as you speak the other person may be taking notes.
   Pronunciation is the correct way to say a word. To avoid mispronouncing(读错音)words, you may wish to check the pronunciation of unfamiliar words in the dictionary before you use them.
   People with an accent unlike yours may not understand your pronunciation of some words. You also may not understand the pronunciation of some of their words. In these cases, careful pronunciation is very important for effective communication. You may need to repeat or spell words that are unusual or easy to be misunderstood. [br] Speakers sometimes need to spell some words to help listeners to understand______.
选项 A、long sentences
B、unusual words
C、difficult questions
D、important expressions
答案 B
解析 事实细节题。由题干中的spell some words定位到文章最后一段最后一句。该句指出，打电话时对于不常见或容易被误解的单词，你需要重复或拼写出来。换句话说，打电话时需要重复或拼写出某些单词，以帮助对方理解一些不常见的单词。B)是原文信息的重现，故为本题的正确答案。
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