首页
登录
职称英语
What should you do when a guest make a complaint? First, take your time and list
What should you do when a guest make a complaint? First, take your time and list
游客
2023-09-29
50
管理
问题
What should you do when a guest make a complaint? First, take your time and listen with 【B1】________After the guest expresses his complaint, you can 【B2】________to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the 【B3】________that you are supporting him. If you are the person to solve the problem, then 【B4】________to solve it. If you cannot handle it, then 【B5】________ the right person who can solve it. [br] 【B4】
What should you do when a guest make a complaint? First, take your time and listen with full attention. After the guest expresses his complaint, you can repeat it to show you are listening to him and reply in a way like "I understand your problem." or "Thanks a lot for bringing up the matter to us." This will give the guest the impression that you are supporting him. If you are the person to solve the problem, then take proper action to solve it. If you cannot handle it, then inform the right person who can solve it.
选项
答案
take proper action
解析
分析句子结构可知,空格前面为副词then,再往前是If引导的条件状语从句,后面是不定式短语,表示目的,句子缺少主句的主语和谓语,因此空格处应该填入一个主谓(宾)结构,或者填入一个动宾结构,构成祈使句。结合录音填入take proper action。
转载请注明原文地址:https://tihaiku.com/zcyy/3057098.html
相关试题推荐
Hotelsshouldnotonlyprovidesaferoomsand(health)______food,butalsobeenv
Itisimportantthatwe(get)______morepeopletoattendtheconference.(should)g
Personswhoareoverweightshouldwatchtheirdietcarefullyinordertolos
Personswhoareoverweightshouldwatchtheirdietcarefullyinordertolos
Personswhoareoverweightshouldwatchtheirdietcarefullyinordertolos
Itisagreatpitythatwe(notcatch)______thetrain.(should)notcatch虚拟语气在“It
[originaltext]W:Itoldyouthatyoushouldnotbelateforclass.M:Well,I’
[originaltext]W:Itoldyouthatyoushouldnotbelateforclass.M:Well,I’
Sheshouldhirea(efficient)______clerkthantheoneshecurrentlyhas.moreeff
Shesuggestedatthemeetingthatwe______canceltheoriginalplan.A、shouldB、co
随机试题
Heplayssquashtothe_____ofallothersports.A、eradicationB、exclusionC、ext
A—toastB—menuC—cheersD—hospitalityE—waiter
Iaskedsuccessfulpeoplewhatthesecretoftheirsuccesswas.I【B1】______a
淤泥和淤泥质土的天然含水量( )。A.大于液限 B.大于40% C.大于5
A.重脉 B.奇脉 C.水冲脉 D.交替脉 E.脉搏短绌动静脉瘘()
所有生物的遗传物质都是DNA。( )
真寒假热的病机是A.阴盛格阳 B.阳气暴脱 C.阴阳俱衰 D.由阴
从法律角度看,保险是一种合同行为。()向保险人交纳保险费,保险人在发生合同规定的
《预防接种禁忌证明》是签发给患有()的旅行者的一种证书。 A.慢性病B.严
甲亢术后出现甲状腺危象的主要原因是A.术中出血过多 B.术中过多挤压甲状腺
最新回复
(
0
)