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Dear Ms Lu, Further to your letter of 25 July concerning the delivery of wate
Dear Ms Lu, Further to your letter of 25 July concerning the delivery of wate
游客
2023-09-27
30
管理
问题
Dear Ms Lu,
Further to your letter of 25 July concerning the delivery of water-damaged computers due to faulty packing, we have arranged for replacements to be delivered on Tuesday, 30 July. Please accept our apology.
To prevent similar problems, we are making every effort to improve our packing design by using waterproof containers instead of the cardboard boxes.
We thank you for your understanding in this matter and hope that the accident will not stop you from ordering from us again.
Sincerely yours,
Zhang Liang
The president of Sales Department in B. B Company
Ms Lugs computer is 46 .
The computer company replace another one for her on 47 .
We are trying our best to 48 .
We will substitute 49 in order to improve our packing design.
Mr. Zhang Liang is 50 .
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答案
water-damaged
解析
由信的第一句“Further to your letter of 25 July concerning the delivery of water-damaged computers”可知。
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