2. 职称英语
  3. Dear Ms. Green, I was very concerned when I received your letter of yesterda

Dear Ms. Green, I was very concerned when I received your letter of yesterda

游客2023-09-25  78
问题 Dear Ms. Green,
    I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.
    On referring to our earlier correspondence I find that I had mistakened the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.
    I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.
                                                                                   Yours faithfully,
                                                                                        William Bosh [br] What measure has William Bosh taken to solve the problem?
He has made many arrangements to complete the______ by next weekend.
选项
答案 installation
解析 本题问的是William Bosh采取了什么措施来解决这个问题。根据文章第三段末句These arrangements should see the installation completed by next weekend.(下周末前，这些安排应该能完成安装。)可以得出答案。
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