首页
登录
职称英语
Conversation: The following are two business letters. After reading them, yo
Conversation: The following are two business letters. After reading them, yo
游客
2023-09-25
62
管理
问题
Conversation: The following are two business letters. After reading them, you should give brief answers to the 5 questions (No. 56 through No. 60) that follow. The answers should be no more than 3 words. They should be written after the corresponding numbers on the Answer Sheet.
Letter One
Dear Sirs,
On 5th October I bought one of your expensive "Apollo" fountain pens from Julian’s, a big department store of this town. Unfortunately I have been unable to use the pen because it leaks and fails to write without making blots. I am very disappointed with my purchase.
On the advice of Julian’s manager I am returning the pen to you and enclose it with this letter for correction of the fault.
Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.
Letter Two
Dear Sirs,
Thank you for your letter of 9th October enlosing the defective "Apollo" fountain pen, received today. We very much regret that the pen you bought has given you trouble.
Normally each of our pens is individually examined before being passed into store and it is hard to understand why this one escaped examination. We have passed your pen to our quality control department for inspection and report. Meanwhile, we are arranging to replace your pen with a new one.
We extend our apologies for the inconvenience this matter has caused you, but are confident that the replacement pen you will be receiving will prove satisfactory. [br]
选项
答案
on 9th October
解析
从第二封信第一句可知。
转载请注明原文地址:https://tihaiku.com/zcyy/3044941.html
相关试题推荐
Whatisusuallyavoidedinconversationwithanewfriend?Privateor______thi
Whatisusuallyavoidedinconversationwithanewfriend?Privateor______thi
Whatisusuallyavoidedinconversationwithanewfriend?Privateor______thi
Whatisthepassagemainlyabout?[br]Whichofthefollowingisnotmentioneda
Whetherthiswillbeyourfirstoryourthousandthbusinesstrip,youshould
Whatisthemainideaofthefirstparagraph?[br]Whichofthefollowingisthe
YouarerequiredtowritealetterofBUSINESSRELATIONSaccordingtothefollow
A—attendclassB—sickleaveC—businessleaveD—academic
A—attendclassB—sickleaveC—businessleaveD—academic
A—attendclassB—sickleaveC—businessleaveD—academic
随机试题
(1)InaninterviewneartheendofhiscareerthefashiondesignerYvesSain
Whenhereallydoessomethingwrong,heiswillingto______.A、applyB、apologizeC
ObservingBehaviorPeopledoobservationindail
Threehundredyearsagonewstravelledbywordofmouthorletter.They【C1】_
建设工程竣工验收应当具备的条件()。A.有完整的技术档案 B.有完整的施
.下列行为中,属于《证券法》禁止的有:A.内幕交易B.操纵市场C.证券欺诈D.收
家庭收支平衡规划的核心是建立应急基金,保障个人和家庭生活质量和状态的持续性稳定,
春秋战国时期,是我国教育史、文化史上的一个重要里程碑,促进并形成了百家争鸣的盛
运输需求价格一般表现为随着()的增加而递减。A.运输量 B.成本 C.装卸量
根据《建设工程质量管理条例》,建设工程竣工验收应当具备的条件有()。A.完成建
最新回复
(
0
)