2. 职称英语
  3. Dear Sir, Much to my regret, I write this letter to complain about your bad

Dear Sir, Much to my regret, I write this letter to complain about your bad

游客2023-09-24  46
问题 Dear Sir,
    Much to my regret, I write this letter to complain about your bad delivery service in your company.
    The laptop model number AA/585 which I ordered from your company on Jan. 1 arrived yesterday. I am sorry to report that the laptop has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
    Since there was such damage to the goods, I decided to file a complaint against the delivery service. Would you please let me know whether I should return the laptop to you for a replacement or if you have an authorized service representative here to whom I should take it? I will keep this laptop until I hear from you.
                                                                        Yours,
                                                                    Peter Smith [br] What did Peter Smith demand of the company?He wanted to know if he would return the product for a replacement or have the ______there repair it.
选项
答案 authorized service representative
解析 本题问的是彼得·史密斯要求公司怎么做。根据文章第三段第二句可知，他要求对方公司为自己替换货物或者由对方公司授权的本地服务代表维修机器，由此可知空格处须填authorized service representative。
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