假设你是一家三星级酒店的客户服务部经理,为了提高服务质量,草拟一封客户意见征询信。内容包括: 1) 感谢他对酒店多年的信任, 2) 说明这封征询信的

游客2023-09-24  15

问题 假设你是一家三星级酒店的客户服务部经理,为了提高服务质量,草拟一封客户意见征询信。内容包括:
   1) 感谢他对酒店多年的信任,
   2) 说明这封征询信的目的,并希望配合;
   3) 询问对酒店的印象,诸如:大堂接待,餐厅服务,客房服务等;
   4) 询问有何建议;
   5) 对于合作表示感谢。

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答案 Dear Guests,
   First let me express my sincere appreciation for your long-time faith in our hotel, in order to improve our service, we are now collecting your opinions about every aspect of our hotel, including reception service, restaurant service, room service, and reservation, etc. Apart from that, if you have good suggestions, please let us know. And your opinions and suggestions will help us to improve our service and make your stay here a more pleasant one.
   Thanks for your cooperation. Hope you have a nice stay here.
Sincerely yours,
Guest Service Manager

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