首页
登录
职称英语
Complaining about faulty goods or bad service is never easy. First of all, c
Complaining about faulty goods or bad service is never easy. First of all, c
游客
2023-09-24
57
管理
问题
Complaining about faulty goods or bad service is never easy. First of all, complaints must be made to a responsible person. Go back to the shop where you bought the goods, taking with you any receipt you may have and ask to see the owner.
If you don’t want to do it in person, write a letter. Stick to the facts and keep a copy of what you write. At this stage you should give any receipt numbers, but need not give receipts or other documents to prove you bought the article. If you are dissatisfied with the answer you get, write to the managing director of the firm or shop. Be sure to keep copies of your own letters and any answers you receive.
If your complaint is a just one, the shopkeeper may offer to replace the faulty article. You may have the right to refuse the goods and ask for a refund, but this is only where you have hardly used the goods and have acted at once. And if you have suffered some special loss, for example, a new washer tears your clothes, you might claim money to replace them. , If the shopkeeper offers you a credit note to buy goods in the same shop but you would rather have money back, say so. If you accept a credit note, remember that later you won’t be able to get refunded. In case the shop owner refuses to refund, approach your Citizens’ Advice Bureau before you accept a credit note. [br] To whom can you approach if the shop owner refuses to refund?
选项
答案
Citizen’s Advice Bureau
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3040950.html
相关试题推荐
Wehavereceivedyourlettercomplainingourdelayofshipment,andwearevery
[originaltext]M:Isthemaservicechargeit’Iopenacheckingaccount?W:The
[originaltext]W:HowmuchdoIpayeachmonthforyournetworkservice?M:Itd
Whatisthemostimportantserviceoftreestomanaccordingtothepassage?[br
WhohaveThaiandSASjoinedforcestoofferauniqueservice?Passengersflying
WhohaveThaiandSASjoinedforcestoofferauniqueservice?Passengersflying
[originaltext]W:I’mgoingtocomplainabouttheslowservicehere.M:Doesit
Buildingiswithineasywalkingdistanceofstores,restaurants,busservices,a
ThefirstpostalserviceinNorthAmericabeganinNewEnglandinthe17thce
ThefirstpostalserviceinNorthAmericabeganinNewEnglandinthe17thce
随机试题
StandardEnglishisthevarietyofEnglishwhichisusuallyusedinprintan
WhichofthefollowingwordscanNOTbeusedtocomplete"Iamstarving______"?
ASimpleTruthaboutHappinessAfterIgaveatalkont
健康教育与健康促进评价的特性是A.评价的基本原理是比较 B.评价是过程管理的重
下列材料不属于屋面保温材料的是( )A.聚苯乙烯泡沫塑料 B.玻璃棉制品
( )对股东大会负责,从事商业银行内部尽职监督、财务监督、内部控制监督等监察工
患者,男,27岁。左眉上出现一坚硬肿块,约1cm×1cm,中有一粟粒样脓头,坚
软紫草的原植物为()。A.紫草B.新疆紫草C.内蒙古紫草D.滇紫草E.西藏紫草
对使用抗甲状腺药物治疗的甲亢病人,护士应特别注意观察哪种副作用的发生(
试述实施素质教育的措施。
最新回复
(
0
)