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  3. If your purchase is not as described or is of low quality, you can return th

If your purchase is not as described or is of low quality, you can return th

游客2023-09-20  34
问题     If your purchase is not as described or is of low quality, you can return the item to the seller and get a full refund.
Conditions for Submitting Refund Requests:
    1. All products claimed to be not as described must match the items sold by the seller.
    2. Refund requests should be submitted during the protection period.
    3. Buyers should provide enough evidence to prove that the products received are not as good as described.
    4. If you submit a refund request before the order is completed and then mark that order as complete—you cannot submit another refund request for another 15 days, even it has a Longer Protection guarantee. If, however, the reason for your refund request is "I didn’t receive anything" and the result is "payment released to the seller", you still can submit refund request within the 15 days if the product is not as described.
Return Shipping Fee
    1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller’s sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with the seller in advance about the payment method and the logistics service.
    2. If a seller sets no return necessary or a buyer wants to keep the product, simply agree on the refund amount directly and ignore the return shipping fee. [br] If a buyer wants to keep the return product, he/she simply______.
选项 A、pays part of the shipping fee
B、ignores the return shipping fee
C、agrees on a reduced return amount
D、pays the logistics service
答案 B
解析 事实细节题。根据keep the return product查找到最后一段。该句说，如果买家想要保留物品，只需直接同意退款金额，忽略退货运费(ignore the return shipping fee)。B项与原文用词一致，故正确。
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