首页
登录
职称英语
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
1. Planning and making calls2. Opening a callA—Identifying yourself C—Explaini
游客
2023-09-19
12
管理
问题
1. Planning and making calls
2. Opening a call
A—Identifying yourself C—Explaining the purpose of the call
B—Identifying the caller D—Asking about the purpose of the call
3. Closing a call
E—Confirmation(确认)G—Saying goodbye
F—Closing words H—Thanking
4. Taking and leaving messages
I—Excuses L—Repeating
J—Messages M—Reassuring(消除疑虑)
K—Taking notes
5. Telephoning practice activities
N—Describing people and places P—Making complaints(抱怨)
O—Making appointments Q—Making inquiries
Example:(Q)查询(l)打电话前的准备 [br] ( )弄清对方身份( )结束通话
选项
答案
B,3
解析
转载请注明原文地址:https://tihaiku.com/zcyy/3027354.html
相关试题推荐
A—floorareaJ—urbanplanningB—titledocumentK—state-ownedlandC—landusecer
A—floorareaJ—urbanplanningB—titledocumentK—state-ownedlandC—landusecer
A—floorareaJ—urbanplanningB—titledocumentK—state-ownedlandC—landusecer
A—AnE-mailAccountB—WebSiteDesignC—IdentifyingYourAudienceD—Selectinga
A—AnE-mailAccountB—WebSiteDesignC—IdentifyingYourAudienceD—Selectinga
A—AnE-mailAccountB—WebSiteDesignC—IdentifyingYourAudienceD—Selectinga
A—AnE-mailAccountB—WebSiteDesignC—IdentifyingYourAudienceD—Selectinga
A—AnE-mailAccountB—WebSiteDesignC—IdentifyingYourAudienceD—Selectinga
Thesereportsprovideinformationonyourcoursesandactivityplanningforthe
1.Planningandmakingcalls2.OpeningacallA—IdentifyingyourselfC—Explaini
随机试题
Whichattractionmatchesthequestions?ChooseFIVEanswersfromtheboxandwri
热力管道地下敷设时,下列哪些做法是正确的?()A.通行地沟内空气温度不宜超过
确定具体的投资品种和对各种资产的投资比例属于证券组合管理中的一个重要步骤,该步骤
试讲题目:Happybirthday 题目来源:5月19日上午山东潍坊
下列哪个不是幽门螺杆菌的特性A.微嗜氧菌B.脲酶阴性C.动力阳性D.引起胃炎E.
以下拟肾上腺素药物结构中含有两个手性碳原子的是A.盐酸麻黄碱 B.盐酸异丙肾上
把下面的六个图形分为两类,使每一类图形都有各自的共同特征或规律,分类正确的一项是
税率是应纳税额与征税对象之间的比例,是计算税额的尺度,代表课税的深度,关系着国家
焊接后检验中,对于直接目视检测应具备的条件是( )A.须采用光纤电缆进行目测
患者男,45岁。36小时前施工时右下肢被石板砸伤,X线摄片,未见骨折,行清创缝合
最新回复
(
0
)