2. 职称英语
  3. [originaltext]M: Excuse me, I think there’s a mistake in our bill. We didn’t ha

[originaltext]M: Excuse me, I think there’s a mistake in our bill. We didn’t ha

游客2023-09-18  48
问题  
M: Excuse me, I think there’s a mistake in our bill. We didn’t have dinner here last night.
W: I’m sorry, sir. Here’s the bill from the hotel restaurant. It’s got your signature on it.
M: But that’s not my signature. I’d like to speak to the manager.
W: I’m sorry, sir. The manager’s busy.
M: I’m very sorry, but I want to speak to the manager.
W: Oh, I’m the manager here. You have a complaint about your bill, sir?
M: Yes, I’m afraid there is a mistake. We didn’t have dinner in the restaurant last night.
W: But this looks like your signature on the restaurant bill. Let me see. On dear’ I’m very sorry. There’s another couple called David in the hotel. They had dinner last night, not you. I do apologize.
8. Who is the second speaker most likely to be?
9. What does the man complain about?
10. What can we learn from the talk?
选项 A、The service was not good in the hotel.
B、There is a mistake in their bill.
C、They were not satisfied with the food in the restaurant.
D、Their room was occupied by someone else.
答案 B
解析 本题的问题关键词是complain。对话中男士投诉的是账单错误，因为男士昨晚并未在酒店用晚餐，却出现了账单，所以来投诉。因此选B。
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