2. 职称英语
  3. Dear Sir, Much to my regret, I write this letter to complain about your

Dear Sir, Much to my regret, I write this letter to complain about your

游客2023-09-18  18
问题 Dear Sir,
        Much to my regret, I write this letter to complain about your company’s bad delivery service.The laptop （model number; AA/585）which I ordered from your company on Jan.1 arrived yesterday.I am sorry to report that the laptop has been badly damaged.There was no unusual damage to the packing case, but when I opened it, I found that the front surface of the machine had been scratched.
        Since there is such damage to the laptop, I decide to file a complaint against the delivery service.Would you please let me know whether I should return the laptop to you for a replacement? Or should I take the laptop to your authorized service representative here? I will keep this laptop until I hear from you.
                                                                                                                                                                Yours,
                                                                                                                                                     Peter Smith [br] What did Peter Smith find when he received the laptop?
He found that the machine had been_____________.
选项
答案 badly damaged
解析 根据文章第一段第三句可知，彼得·史密斯收到笔记本电脑时发现它已经严重受损了,故答案为badly damaged。
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